RAPP
RAPP Chicago is looking for a Freelance - Account Executive to join our award-winning Account Leadership team.
WHO WE ARE:
We are RAPP - world leaders in activating growth with precision and empathy at scale.
As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual's needs, beliefs, behaviors, and aspirations.
We foster an inclusive workplace that emphasizes personal well-being.
HOW WE DO IT:
At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.
Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it - ensuring we're able to activate authentic customer connections for our clients.
Part of Omnicom's Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets
YOUR ROLE:
The Account Executive is a master of coordination, demonstrating high potential in core Business Leadership skills. You will understand the agency portfolio of offerings and how to apply them to solve client business problems. You will partner with and own the relationships with client stakeholders. You are an agency driver who works to keep the agency operations moving along.
YOUR RESPONSIBILITIES:
Acts as a liaison between clients, internal team members and other agency partners
Actively listens to client needs and feedback and can articulately communicate it back to the internal team with clear directions on next steps
Builds and fosters client trust and effectively manages their feedback and requests against the scope
Builds strong internal relationships with key stakeholders and has an unshakable "can do" positive attitude
Proactively partners with a Project Manager to ensure timelines and deliverables are met
Manages projects with guidance from managers
Actively supports Sr Account Director and Account Supervisor in more complex projects; effectively and proactively communicates their progress within a project
Assists Account Supervisor in developing kickoff briefs for new and incoming projects
Comfortable working across a variety of customer experience touchpoints and weaving conversations together from teams within Tech, Contact Center, Strategy, MarSci and other Account Leads
Responsible for client satisfaction and service/product quality
Has laser focus attention to detail and can build and proof client-facing materials
Build relationships and establishes open communication streams with other agency partners in an IAT environment
Openly accepts feedback (work performance and/or team performance) and has the ability to course correct
Stays calm and focused under pressure and can skillfully manage project challenges with a solution-oriented approach
REQUIRED SKILLS:
Bachelor's degree or equivalent experience
3-4 years experience in direct marketing, advertising, and/or digital marketing
Previous integrated marketing account experience and CRM experience a plus
Possess excellent planning, organizational, and problem solving skills
Is an excellent team player with outstanding communication and time management skills
Ability to multi-task and handle a variety of cross-functional projects
Ability to build relationships and maintain communication flows between clients and internal teams
Experience working with Strategists and/or Data Analysts a plus
Basic exposure and knowledge of Technology (e.g. platforms, systems front/back end, user flows, product release schedules, etc.) a plus
Experience in working collaboratively with multiple Agency partners and building relationships
Champions the work we do for the client and also serves as a voice for them internally
Experience working with a Contact Center team a plus
Has eagerness to learn and is comfortable asking questions to build their knowledge of the Army business and the inner workings of internal teams
Our hybrid work model:
RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.
A reasonable estimate of the salary for this role, at the time of posting, is $36 - $43/hr. This range is specific to Chicago and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. If your requirements fall outside of this range, you are still welcome to apply.
"As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status."
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
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We are RAPP - world leaders in activating growth with precision and empathy at scale.
As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual's needs, beliefs, behaviors, and aspirations.
We foster an inclusive workplace that emphasizes personal well-being.
HOW WE DO IT:
At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.
Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it - ensuring we're able to activate authentic customer connections for our clients.
Part of Omnicom's Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets
YOUR ROLE:
The Account Executive is a master of coordination, demonstrating high potential in core Business Leadership skills. You will understand the agency portfolio of offerings and how to apply them to solve client business problems. You will partner with and own the relationships with client stakeholders. You are an agency driver who works to keep the agency operations moving along.
YOUR RESPONSIBILITIES:
Acts as a liaison between clients, internal team members and other agency partners
Actively listens to client needs and feedback and can articulately communicate it back to the internal team with clear directions on next steps
Builds and fosters client trust and effectively manages their feedback and requests against the scope
Builds strong internal relationships with key stakeholders and has an unshakable "can do" positive attitude
Proactively partners with a Project Manager to ensure timelines and deliverables are met
Manages projects with guidance from managers
Actively supports Sr Account Director and Account Supervisor in more complex projects; effectively and proactively communicates their progress within a project
Assists Account Supervisor in developing kickoff briefs for new and incoming projects
Comfortable working across a variety of customer experience touchpoints and weaving conversations together from teams within Tech, Contact Center, Strategy, MarSci and other Account Leads
Responsible for client satisfaction and service/product quality
Has laser focus attention to detail and can build and proof client-facing materials
Build relationships and establishes open communication streams with other agency partners in an IAT environment
Openly accepts feedback (work performance and/or team performance) and has the ability to course correct
Stays calm and focused under pressure and can skillfully manage project challenges with a solution-oriented approach
REQUIRED SKILLS:
Bachelor's degree or equivalent experience
3-4 years experience in direct marketing, advertising, and/or digital marketing
Previous integrated marketing account experience and CRM experience a plus
Possess excellent planning, organizational, and problem solving skills
Is an excellent team player with outstanding communication and time management skills
Ability to multi-task and handle a variety of cross-functional projects
Ability to build relationships and maintain communication flows between clients and internal teams
Experience working with Strategists and/or Data Analysts a plus
Basic exposure and knowledge of Technology (e.g. platforms, systems front/back end, user flows, product release schedules, etc.) a plus
Experience in working collaboratively with multiple Agency partners and building relationships
Champions the work we do for the client and also serves as a voice for them internally
Experience working with a Contact Center team a plus
Has eagerness to learn and is comfortable asking questions to build their knowledge of the Army business and the inner workings of internal teams
Our hybrid work model:
RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.
A reasonable estimate of the salary for this role, at the time of posting, is $36 - $43/hr. This range is specific to Chicago and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. If your requirements fall outside of this range, you are still welcome to apply.
"As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status."
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
#J-18808-Ljbffr