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Holly Hughes & Co., Inc.

Enhanced Care Management- Care Manager

Holly Hughes & Co., Inc., Santa Cruz, California, us, 95061

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Enhanced Care Management- Care Manager

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Holly Hughes & Co., Inc. Get AI-powered advice on this job and more exclusive features. Part-time and Full-time opportunities available | Serving Santa Cruz, CA & San Benito, CA Counties | $28-32 per hour | Benefits available for full-time team members This Role Reports to: Director of Behavioral Health About Us At Holly Hughes & Co., we approach care differently — and we like it that way. Our Care Managers bring a deep commitment to lead with empathy while supporting people and families navigating the complex intersections of health, mental health, substance use, and social needs. We follow a Quadruple Aim framework and all our team members have guiding principles for the shared work we do. In this role, here are those guiding principles in action: Quality: You use data-driven, outcome driven approach to care Experience: You offer empathy, honor autonomy, and advocate for equity to enhance people’s experience with the care Equity: You know health is influenced by access, identity, and power — and you work to close those gaps Reach: You help more people access the right care from the right person at the right time This role is part of our Enhanced Care Management (ECM) team — a bold new service line designed for our patients who face multiple barriers to wellness. You’ll work side-by-side with our behavioral health clinicians and administrative team to deliver personalized, equity-driven care.You will report to the Director of Behavioral Health. What You’ll Do Across all interventions, your focus is on: Building trusted relationships Partnering with people and providers in creating clear, actionable care plans Centering equity, autonomy, and integrity in all interactions Bringing flexible care to people where they are – in the community, where people reside, attending appointments and more This is a direct outreach, fieldwork position. Approximately 80% of your time will be traveling independently throughout Santa Cruz and San Benito counties, with the remaining 20% of your time working in our Santa Cruz office for meetings and administrative work. 1.

Care Coordination Navigate complex health and social systems including advocacy for people accessing the right care from the right person at the right time Ensure seamless of care across medical, behavioral health (including struggles with substance use disorder), and social services by bridging complex system webs Support people in maintaining access to Medi-Cal and other critical benefits 2.

Support for Change Use motivational interviewing and trauma-aware approaches to support people who are stuck, ambivalent, or struggling to follow through on care plan goals Collaborate with the therapy team and other providers to address barriers and build momentum 3.

Crisis Care Coordination Coordinate transitions into and out of high levels of care (psychiatric hospitalization, residential SUD treatment, etc.) Provide family and systems support during crisis or reentry You’ll Thrive in This Role If You: Bring experience working with people with complex needs, especially those navigating multiple systems Have a strengths-based, empathic approach to care Have experience using self-awareness in your provision of care to assess your own needs and boundaries Are flexible and excited to be part of standing up a new service in an integrated model Preferred Qualifications Lived experience and relevant professional experience and/or Bachelor’s degree in social work, public health, psychology, or related field At least 2 years of experience in care management, care coordination, or a related role A driver’s license and a reliable, consistent method of personal transportation covered by your own personal insurance policy Familiarity with Medi-Cal and community-based health systems preferred Project management experience, involvement in launching new programs, and tech savvy a plus! Apply today! Submit your application using this link: https://form.asana.com/?k=3BhZpXUZpbKkEZZx0trMPA&d=1208014172570988 . Please note that applications submitted by any other method will not be reviewed. Seniority level

Seniority level Entry level Employment type

Employment type Part-time Job function

Job function Health Care Provider Industries Mental Health Care Referrals increase your chances of interviewing at Holly Hughes & Co., Inc. by 2x Get notified about new Care Manager jobs in

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