Stryker
Associate Mako Product Specialist - Santa Rosa, CA
Stryker, Santa Rosa, California, us, 95402
Associate Mako Product Specialist - Santa Rosa, CA
Join to apply for the Associate Mako Product Specialist role at Stryker. In this role, you will help improve orthopedic surgeries around the world and support surgeons in using Stryker’s Mako robot in robotic-arm assisted surgery. You will deliver exceptional service while prioritizing customer needs in a fast-paced clinical environment and provide strategic solutions to enhance outcomes and trust in every interaction. What you will do
Train surgeons and operating room staff in the operation of the company\'s robotic arm applications, ensuring ideal placement and precision. Learn software for pre-operative CT scans and assist surgeons with implant planning, sizing, and positioning. Shadow and support daily account coordination, manage inventory, instrumentation, and complete total case preparation. Document and report surgery support and educational events, providing feedback to improve products, documentation, and methodologies. Maintain and control locally consigned equipment, instruments, implants, and disposables inventories. Build foundational relationships with customers through active participation in account management and support. Provide prompt and accurate complaint reports in compliance with quality system requirements. On-call duties, including evenings, weekends, and holidays, as determined by territory needs, to address urgent technical needs and ensure continuous customer support. Assist in product demonstrations and lab logistics. Solve product problems for customers promptly and efficiently. What you need
Required: 4-year degree or equivalent Demonstrated aptitude in technical skills and technology systems and administrative procedures (e.g. ERP software, Office Suite, file processing and record management). Preferred: 1 year relevant work experience Previous clinical experience; nursing, physical therapy, surgical techs, athletic training, personal trainers, medical scribes, etc. Extracurricular involvement (community service, leadership organizations, athletic teams, etc.). Additional information
This position requires handling instruments that may have been contaminated by blood or other bodily fluids. In compliance with OSHA regulations, Stryker provides a safe working environment. Ability to lift, push, pull and carry up to 50 lbs Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force constantly to move objects Must have a valid driver’s license Fluency in written and spoken English required Benefits include medical and prescription drug insurance, dental, vision, critical illness, accident, hospital indemnity, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include HSA, FSAs, 401(k), ESPP, basic life and AD&D, and short-term disability. Stryker serves multiple industries and may require vaccinations as an essential function of some roles.
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Join to apply for the Associate Mako Product Specialist role at Stryker. In this role, you will help improve orthopedic surgeries around the world and support surgeons in using Stryker’s Mako robot in robotic-arm assisted surgery. You will deliver exceptional service while prioritizing customer needs in a fast-paced clinical environment and provide strategic solutions to enhance outcomes and trust in every interaction. What you will do
Train surgeons and operating room staff in the operation of the company\'s robotic arm applications, ensuring ideal placement and precision. Learn software for pre-operative CT scans and assist surgeons with implant planning, sizing, and positioning. Shadow and support daily account coordination, manage inventory, instrumentation, and complete total case preparation. Document and report surgery support and educational events, providing feedback to improve products, documentation, and methodologies. Maintain and control locally consigned equipment, instruments, implants, and disposables inventories. Build foundational relationships with customers through active participation in account management and support. Provide prompt and accurate complaint reports in compliance with quality system requirements. On-call duties, including evenings, weekends, and holidays, as determined by territory needs, to address urgent technical needs and ensure continuous customer support. Assist in product demonstrations and lab logistics. Solve product problems for customers promptly and efficiently. What you need
Required: 4-year degree or equivalent Demonstrated aptitude in technical skills and technology systems and administrative procedures (e.g. ERP software, Office Suite, file processing and record management). Preferred: 1 year relevant work experience Previous clinical experience; nursing, physical therapy, surgical techs, athletic training, personal trainers, medical scribes, etc. Extracurricular involvement (community service, leadership organizations, athletic teams, etc.). Additional information
This position requires handling instruments that may have been contaminated by blood or other bodily fluids. In compliance with OSHA regulations, Stryker provides a safe working environment. Ability to lift, push, pull and carry up to 50 lbs Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force constantly to move objects Must have a valid driver’s license Fluency in written and spoken English required Benefits include medical and prescription drug insurance, dental, vision, critical illness, accident, hospital indemnity, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include HSA, FSAs, 401(k), ESPP, basic life and AD&D, and short-term disability. Stryker serves multiple industries and may require vaccinations as an essential function of some roles.
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