Ameristar Casino Resort Spa Black Hawk
Human Resources Administrator
Ameristar Casino Resort Spa Black Hawk, Black Hawk, Colorado, United States, 80422
Overview
Ameristar Casino Resort Spa is hiring for all positions, including gaming licensed roles. Applicants must be 18 or older for all positions; 21 or older for Beverage Server, Barback, and Bartender. Benefits
Health benefits package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members $700 Referral Bonus Program ($350 at 90 days; $350 at 6 months) for referring new applicants Discounted Casino bus tickets Discounted RTD EcoPass Hot meal served by leadership once a month 20% discount for Starbucks, Ara Spa, and all food outlets 100% Colorado Gaming License reimbursement after 90 days of employment Hotel discounts at all PENN properties, plus discounts on goods and services Education reimbursement program and Annual Scholarship Program Career development opportunities Responsibilities
Serve as the first point of contact for team members and visitors to the HR office, answering inquiries and directing questions to appropriate HR staff Provide timely and professional support regarding HR policies, procedures, benefits, and systems Manage the HR phone line, email inbox, and HR Drop Box, ensuring timely follow-up and resolution Support team member recognition programs, engagement initiatives, and special projects as assigned Coordinate badge and name tag reprints for employees and create new badges for contract labor Maintain and distribute HR informational resources (e.g., brochures, guides) Provide support for HRIS platforms, including troubleshooting and navigation assistance for: 401(k) elections; Benefits enrollment; Team Member Assistance Program; Engagement platforms; Team Member Recognition tools; PennConnect; Other company tools and platforms Maintain and organize electronic HR files in compliance with retention and confidentiality policies Generate and distribute regular HR and compliance-related reports Prepare and send benefits and unemployment termination documentation Assist HR leadership with payroll processing tasks Maintain tracking spreadsheets (e.g., reimbursements, bus passes, referrals, Team Dining Room users) Monitor and order office supplies; coordinate equipment maintenance as needed Maintain confidentiality in all property and team member matters Perform additional duties as assigned Customer Focus – Provide friendly, responsive service to team members and leaders Ethical Conduct – Demonstrate high moral and ethical standards Communication – Convey information clearly, verbally and in writing Confidentiality – Handle sensitive information discreetly Organization & Accuracy – Maintain detailed, accurate records while managing multiple tasks Qualifications
High school diploma or equivalent required 1 to 3 years of administrative, HR, or customer service experience in a fast-paced environment Proficient with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) Comfortable learning and navigating HR systems and databases Strong organizational skills with attention to detail and accuracy Excellent communication and interpersonal skills Ability to provide friendly, professional support to team members at all levels Ability to manage multiple priorities, meet deadlines, and adapt to changing needs Proven ability to handle sensitive information with discretion and confidentiality Strong customer service orientation with a helpful, approachable demeanor Ability to work independently and collaboratively within a team Flexibility to support HR activities such as orientations, events, and recognition programs Bilingual in Spanish preferred Starting Salary
$22.00 to $27.00 per hour Seniority level
Entry level Employment type
Full-time Job function
Human Resources Industries
Gambling Facilities and Casinos Referrals increase your chances of interviewing at Ameristar Casino Resort Spa Black Hawk.
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Ameristar Casino Resort Spa is hiring for all positions, including gaming licensed roles. Applicants must be 18 or older for all positions; 21 or older for Beverage Server, Barback, and Bartender. Benefits
Health benefits package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members $700 Referral Bonus Program ($350 at 90 days; $350 at 6 months) for referring new applicants Discounted Casino bus tickets Discounted RTD EcoPass Hot meal served by leadership once a month 20% discount for Starbucks, Ara Spa, and all food outlets 100% Colorado Gaming License reimbursement after 90 days of employment Hotel discounts at all PENN properties, plus discounts on goods and services Education reimbursement program and Annual Scholarship Program Career development opportunities Responsibilities
Serve as the first point of contact for team members and visitors to the HR office, answering inquiries and directing questions to appropriate HR staff Provide timely and professional support regarding HR policies, procedures, benefits, and systems Manage the HR phone line, email inbox, and HR Drop Box, ensuring timely follow-up and resolution Support team member recognition programs, engagement initiatives, and special projects as assigned Coordinate badge and name tag reprints for employees and create new badges for contract labor Maintain and distribute HR informational resources (e.g., brochures, guides) Provide support for HRIS platforms, including troubleshooting and navigation assistance for: 401(k) elections; Benefits enrollment; Team Member Assistance Program; Engagement platforms; Team Member Recognition tools; PennConnect; Other company tools and platforms Maintain and organize electronic HR files in compliance with retention and confidentiality policies Generate and distribute regular HR and compliance-related reports Prepare and send benefits and unemployment termination documentation Assist HR leadership with payroll processing tasks Maintain tracking spreadsheets (e.g., reimbursements, bus passes, referrals, Team Dining Room users) Monitor and order office supplies; coordinate equipment maintenance as needed Maintain confidentiality in all property and team member matters Perform additional duties as assigned Customer Focus – Provide friendly, responsive service to team members and leaders Ethical Conduct – Demonstrate high moral and ethical standards Communication – Convey information clearly, verbally and in writing Confidentiality – Handle sensitive information discreetly Organization & Accuracy – Maintain detailed, accurate records while managing multiple tasks Qualifications
High school diploma or equivalent required 1 to 3 years of administrative, HR, or customer service experience in a fast-paced environment Proficient with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) Comfortable learning and navigating HR systems and databases Strong organizational skills with attention to detail and accuracy Excellent communication and interpersonal skills Ability to provide friendly, professional support to team members at all levels Ability to manage multiple priorities, meet deadlines, and adapt to changing needs Proven ability to handle sensitive information with discretion and confidentiality Strong customer service orientation with a helpful, approachable demeanor Ability to work independently and collaboratively within a team Flexibility to support HR activities such as orientations, events, and recognition programs Bilingual in Spanish preferred Starting Salary
$22.00 to $27.00 per hour Seniority level
Entry level Employment type
Full-time Job function
Human Resources Industries
Gambling Facilities and Casinos Referrals increase your chances of interviewing at Ameristar Casino Resort Spa Black Hawk.
#J-18808-Ljbffr