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California State University-San Bernardino

Assistant to the Chief Information Officer (Administrative Analyst Specialist [E

California State University-San Bernardino, San Bernardino, California, United States, 92409

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Overview

Assistant to the Chief Information Officer (Administrative Analyst Specialist [Exempt II]) – Information Technology Services – Office of the Chief Information Officer. Provides high-level administrative support to the Office of the CIO, assesses, formulates, evaluates and recommends or implements policies from strategic and operational perspectives, plans activities, and independently determines methods to meet programmatic or administrative goals. Acts as the main point of contact for internal and external stakeholders and supports policy and procedures related to personnel and budget. Administers the Vital and Expanded Technologies Initiative (VETI) program and monitors progress of the ITS Strategic Plan. Responsibilities

Overall ITS Operation Program and policy research, analysis, development, reporting, and evaluation; determining methods, policies, and procedures to advise the CIO on policy-related matters and achieve programmatic goals. Independent determination of approaches to projects and priorities. Results are reviewed against overall goals and objectives, with full accountability. Influence divisional objectives and long-term goals for ITS programs with broad visibility and impact across the campus and CSU system. Facilitate leadership alignment by preparing agendas, tracking strategic priorities, and ensuring accountability across the ITS leadership team. Maintain current records of all reports and assignments; serve as an active member of the ITS leadership team. Conceive and develop procedures, workflows, and policies related to ITS procurement and personnel requests, ensuring alignment with FTO and other campus units. Support the ITS leadership team as a trusted advisor to resolve unusual, sensitive, or critical situations; anticipate challenges and propose strategic solutions. Coordinate ITS projects and events, including progress of the ITS Strategic Plan. Partner with ITS departments and MPPs to ensure projects remain on schedule and aligned with divisional goals. Assist in designing and implementing ITS senior leadership and divisional retreats. Provide guidance and onboarding for new administrative staff, elevating operational excellence across the division. Program Administration Serve as the primary contact for the Vital and Expanded Technologies Initiative (VETI) program, providing lead administration of VETI, ensuring resources are strategically allocated to advance innovation, student success, and organizational impact. Provide fiscal and program guidance, deliver analytical insights, and drive continuous process improvements. Collect, analyze, and synthesize complex data into actionable insights for the CIO related to VETI projects. Coordinate the allocation and appropriate utilization of Student Success Initiative (SSI) funds in support of VETI projects, ensuring compliance with campus and CSU policies. Provide subject-matter expertise in the development of procedures, workflows, and business processes; recommend and implement improvements to streamline grant proposal, evaluation, and award processes. Conduct research and in-depth analysis of complex budgetary and financial matters; prepare findings and strategic recommendations to advise the CIO on fiscal planning and decision-making. Administrative Support Prioritize and coordinate the CIO’s time and commitments, ensuring alignment with strategic objectives and organizational priorities. Create and refine executive-level communications, briefings, and reports that influence decision-making across the division and campus. Serve as content editor for the ITS website; ensure accuracy of organizational charts, listservs, and divisional information. Provide lead work direction for Office of the CIO operations, ensuring fiscal and administrative processes support strategic goals efficiently and in compliance with policy for the CIO, including travel claims, hospitality invoices, petty cash, supply orders, and guest passes. Record and reconcile staff leave and absence management to ensure compliance and accuracy. Represent the CIO at campus committees and university meetings as assigned, providing input and ensuring divisional priorities are addressed. Financial and Position Management Coordinate personnel processes, including staff hiring requests, MPP recruitment, committee scheduling, and submission of materials for Cabinet or VP approval. Analyze and prepare recommendations regarding personnel actions, including reclassifications, stipends, IRPs, and other HR transactions. Serve as liaison with HR for ITS, ensuring accurate position descriptions, requisitions, and recruitment processes. Collaborate with ITS and FTO budget analysts to review balances, prepare quarterly reports, and resolve billing or expense discrepancies. Generate monthly projections and analytical reports for personnel, student assistants, and travel; develop data-driven recommendations for fiscal planning. Qualifications

Minimum Qualifications Perform other classification-related responsibilities as assigned. Bachelor's? degree and/or the equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs, plus four years of related experience. Required Qualifications Under general direction, performance of administrative and/or program leadership in a large and/or complex organizational unit with broad impact. Assess, formulate, and evaluate the impact of policies from a strategic and operational perspective. Influence over key objectives and longer-term goals of an organizational unit or program with high visibility. Independent determination of approaches to projects and priorities with accountability for results. Use of judgment in developing policies and procedures for issues not fully covered by existing policies; precedent and reference materials may guide development. Ingenuity to conceive new approaches to address complex problems; may oversee day-to-day operations and lead other staff. Preferred Qualifications Excellent verbal and written communication skills; discretion and confidentiality. Ability to manage a broad range of interpersonal contacts and provide lead direction. Ability to manage high-volume transactions with administrative detail; knowledge of budget policies and procedures. Ability to analyze data, forecast using business mathematics and statistics, and present information clearly. Ability to work collaboratively, meet deadlines, and exercise independent judgment across funding sources. Experience with CSU/CSUSB policies, PeopleSoft, Cherwell, and higher education IT settings. Eight years of related experience; Master of Business Administration or Public Administration is a plus. Compensation And Benefits

Anticipated Hiring Step: Step 1 $5,797 per month. Classification Salary Step Range: Step 1 $5,797 per month – Step 20 $10,014 per month. The salary offered will consider internal equity and experience. CSU system benefits include medical, dental, and vision plans, CalPERS, sick and vacation time, and 15 paid holidays. Education fee waiver eligibility is available. Position Information

Work status: Full-time/Exempt/Probationary. Academic year schedule: Monday through Friday (8:00 am – 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. Application deadline: October 22, 2025. CSU Out-of-State Employment Policy limits hiring outside California. CSU San Bernardino is not a sponsoring agency for staff or management positions (H1-B). Background checks, I-9 compliance, and diversity commitments apply. Equity and Compliance

CSU/CSUSB Equal Opportunity Employer. Commitment to diversity and inclusion, sexual violence prevention training, and related policies apply. See Diversity & Inclusion information and Clery Act disclosures as cited by CSUSB. Closing Statement and Accommodation: Reasonable accommodations are provided upon request. Contact CSUSB Benefits for accessibility needs. Smoking policy and security disclosures are in place. We’re unlocking community knowledge in a new way. This description has been refined for formatting clarity while preserving content from the original posting.

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