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California State University, San Bernardino

Assistant to the Chief Information Officer (Administrative Analyst Specialist Ex

California State University, San Bernardino, San Bernardino, California, United States, 92409

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Overview Assistant to the Chief Information Officer (Administrative Analyst Specialist Exempt II - Information Technology Services - Office of the Chief Information Officer) at California State University, San Bernardino. Job number 552362. Work type: Staff. Location: Southern California | San Bernardino Campus. Categories: Bargaining Unit | Unit 9 - CSUEU - Technical Support Services; Appointment Type: Probationary, Time Basis: Full Time; Job Search Category/Discipline: Information Systems & Technology.

Under the general direction of the Chief Information Officer, this position provides high‑level administrative support to the Office of the CIO. The incumbent will assess, formulate, evaluate and recommend or implement policies from a strategic and operational perspective, plan and develop activities, and independently determine methods to meet programmatic or administrative goals. The incumbent is the main point of contact for internal and external stakeholders and will perform duties including research and advising management on policy and procedures related to personnel and budget. The incumbent will administer the Vital and Expanded Technologies Initiative (VETI) Program and monitor the progress of the ITS Strategic Plan.

Responsibilities Overall ITS Operation

Program and policy research, analysis, development, reporting, and evaluation; determine methods, policies, and procedures to advise the CIO on policy-related matters and achieve programmatic goals.

Independent determination of approaches to projects and priorities with full accountability; results reviewed against overall goals.

Influence divisional objectives and long-term goals for ITS programs with broad campus and CSU system impact.

Facilitate leadership alignment by preparing agendas, tracking strategic priorities, and ensuring accountability across the ITS leadership team; maintain current records of reports and assignments; active ITS leadership team member.

Conceive and develop procedures, workflows, and policies related to ITS procurement and personnel requests; ensure alignment with campus units and faculty/administrative units.

Support ITS leadership as a trusted advisor to resolve unusual, sensitive, or critical situations; anticipate challenges and propose strategic solutions.

Coordinate ITS projects and events, including progress of the ITS Strategic Plan.

Partner with ITS departments and management for on‑time project delivery aligned with divisional goals.

Assist in designing and implementing ITS senior leadership and divisional retreats.

Provide guidance and onboarding for new administrative staff to elevate operational excellence within the division.

Program Administration

Serve as the primary contact for the Vital and Expanded Technologies Initiative (VETI) program; provide lead administration, ensure resources are allocated to advance innovation, student success, and organizational impact; provide fiscal and program guidance, analytical insights, and drive process improvements.

Collect, analyze, and synthesize complex data into actionable insights for the CIO related to VETI projects.

Coordinate allocation and utilization of Student Success Initiative (SSI) funds in support of VETI projects; ensure policy compliance.

Provide subject‑matter expertise in developing procedures, workflows, and business processes; recommend and implement improvements to grant proposal, evaluation, and award processes.

Conduct research and in‑depth analysis of complex budgetary and financial matters; prepare findings and strategic recommendations for fiscal planning and decision‑making.

Administrative Support

Prioritize and coordinate the CIO's time and commitments; align with strategic objectives and priorities.

Create and refine executive communications, briefings, and reports influencing decision‑making across the division and campus; edit ITS website content and ensure accuracy of organizational charts and divisional information.

Provide lead work direction for Office of the CIO operations; manage travel claims, hospitality invoices, petty cash, supply orders, and guest passes in compliance with policy.

Record and reconcile staff leave and absence management for compliance and accuracy.

Represent the CIO at campus committees and university meetings as assigned, providing input and ensuring divisional priorities are addressed.

Financial and Position Management

Coordinate personnel processes, including staff hiring requests, management proposed positions, committee scheduling, and submission of materials for Cabinet or VP approval.

Analyze and prepare recommendations regarding personnel actions, including reclassifications, stipends, IRPs, and other HR transactions.

Serve as liaison with HR for ITS, ensuring accurate position descriptions, requisitions, and recruitment processes.

Collaborate with ITS and FTO budget analysts to review balances, prepare quarterly reports, and resolve billing or expense discrepancies.

Generate monthly projections and analytical reports for personnel, student assistants, and travel; develop data‑driven recommendations for fiscal planning.

Perform other classification‑related responsibilities as assigned.

Qualifications Minimum Qualifications:

Bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs, plus four years of related experience.

Required Qualifications

Under general direction, performance of administrative and/or program leadership in a large and/or complex organizational unit with broad impact. Required to assess, formulate, and evaluate the impact of policies from a strategic and operational perspective. Requires regular participation in planning and development activities and independent determination of methods to meet programmatic or administrative goals. Influence over key objectives and longer term goals of an organizational unit with high visibility. Independent determination of approaches to projects and priorities. Uses appreciable judgment to develop policies and procedures for issues not frequently covered by existing policies. Serves as the prime contact for the program and may manage relationships with outside entities; may oversee day‑to‑day operations and provide lead work direction to staff.

Preferred Qualifications

Excellent verbal and written communication skills.

Excellent interpersonal skills and ability to handle confidential information.

Ability to provide lead direction and oversee a broad range of interpersonal contacts within ITS.

Ability to manage a high volume of transactions with administrative detail; apply collective bargaining provisions where appropriate.

Ability to meet deadlines and work collaboratively in a team environment.

Ability to exercise independent judgment on funding sources; take initiative and plan/work in varying situations with competing demands.

Basic knowledge of budget policies and procedures; ability to analyze data and project using basic statistics.

Ability to organize work and projects with multiple priorities; interpret and present information clearly in writing or presentations.

Customer‑service focus and ability to interact professionally with all levels of staff.

Fluency in standard office software (Microsoft Office) and ability to use broader technology, systems, and databases.

Eight years of related experience.

Working knowledge of CSU and CSUSB policies and procedures.

Master of Business Administration or Public Administration.

Experience in higher education, specifically within information technology.

Ability to analyze issues, research policies and data, and draft written documents.

Experience with resources, assets, databases, and systems such as PeopleSoft and Cherwell.

Compensation and Benefits Anticipated Hiring Step: Step 1 $5,797 per month. Classification Salary Step Range: Step 1 $5,797 per month – Step 20 $10,014 per month. The salary offered will consider internal equity and experience among other factors. CSU provides a comprehensive benefits package including medical, dental, and vision plans; CalPERS retirement; sick and vacation time; and 15 paid holidays. Eligible employees may participate in the fee waiver education program. A benefits summary is available internally.

Position Information

Work status: Full‑time / Exempt / Probationary

Academic year schedule: Monday through Friday (8:00 am – 5:00 pm), some evenings/weekends

Summer schedule: Monday through Thursday (7:00 am – 5:30 pm), some evenings/weekends

Staff: Application deadline: October 22, 2025

Policies and Compliance As of January 1, 2022, CSU Out‑of‑State Employment Policy prohibits hiring employees to perform CSU‑related work outside California. CSUSB is not a sponsoring agency for staff or management positions (e.g., H1‑B visas).

Conditions of Employment

Background Check:

Satisfactory completion required; conditional offer may be rescinded if disqualifying information is found. Failure to complete the background check may affect continued employment.

I‑9:

CSUSB hires only individuals lawfully authorized to work in the United States. Verification of identity and eligibility is required at hire; see I‑9 acceptable documents for details.

Statement of Commitment to Diversity:

CSUSB seeks a campus climate that welcomes diverse perspectives and promotes respect. We are an Affirmative Action/Equal Opportunity Employer and prohibit discrimination. Completion of Sexual Violence Prevention Training within 6 months and every two years thereafter is required. Diversity & Inclusion information can be found on the CSUSB website.

Closing Statement

Reasonable Accommodation:

We provide accommodations to applicants and employees with disabilities. For accommodations during the application or hiring process, contact CSUSB Benefits.

Smoking:

CSUSB is a smoke and tobacco‑free campus.

Clery Act:

Security policy and crime statistics information is available; see the CSUSB Clery Act page for details.

Applications close:

October 23, 2025 at 06:55 GMT

To apply:

Career site link is provided in the posting.

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