Welcome Ambassador/Tour Guide- Full-time

Imagine an environment where balance, mindfulness, and care aren’t just words, but the way we live and work every day. At Miraval Austin Resort and Spa, you’ll be surrounded by natural beauty, supported by colleagues who value empathy and respect, and encouraged to grow personally and professionally. Here, your career development and your well-being go hand in hand. From access to our fitness center, hiking trails, and wellness programs, to opportunities for professional training and leadership growth, this is more than a job — it’s a chance to align your career with a life in balance. We invite you to explore this opportunity as our Welcome Ambassador/ Tour Guide Full-time: Qualifications Welcome Ambassadors/Tour Guides is a liaison and a guest advocate from the moment the guest arrives until the time they depart. The Welcome Ambassadors/Tour Guides will provide walking tours and golf cart tours for our guests throughout the Resort. They will also guide them to their individual room assignments following the check-in process, and be an advocate for communication of hotel services and promotions. Greet arriving guests upon arrival and direct them to check-in Have an understanding of Spa offerings, Programming Experiences and activities available at Miraval Inform Supervisor immediately of any issues a guest is having during their stay Provide walking tours and golf cart tours to all areas property throughout the day Assist other associates as needed A true desire to satisfy the needs of others in a fast-paced environment Refined verbal and written communication skills Ability to stand for long periods of time Previous Hospitality experience preferred but not required Valid Driver's License due to frequently driving hotel and/or guest vehicles Ability to lift, push, pull moderate weight up to 75 lbs We offer excellent benefits: iAm Days to spend a paid 8 hours experiencing Miraval, twice per year Up to $1000 in Wellbeing or Tuition Reimbursement for personal and professional growth Discounted and Complimentary Hyatt Hotel nights Medical, Prescription, Dental and Vision Insurance on 30th day of employment 401K with company match Generous Paid Time Off program Paid Family Bonding Time and Adoption Assistance Complimentary daily colleague meals Employee Stock Purchase Plan Access to resort facilities including spa services, programs, hiking trails and fitness center All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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