The Johns Hopkins University
Assistant Administrator - Clinical (Pathology) - 118933
The Johns Hopkins University, Baltimore, Maryland, United States, 21276
Overview
Assistant Administrator - Clinical (Pathology) provides leadership and management of the financial, operational, and administrative activities within a clinical department. The position reports directly to the Associate Administrator and manages finances, human resources, program/business development, operational oversight and other patient care fiscal and administrative operations that may span the Johns Hopkins University School of Medicine (SOM) and the Johns Hopkins Health System (JHHS). The Assistant Administrator-Clinical partners with the Administrator to maintain sustainable financial success, implement continuous performance improvement, and help develop new programs. The Assistant Administrator is responsible for the clinical practice operations and annual revenue generated by physicians and advanced practice providers. Responsibilities
Financial
Manage all divisional financial lines of business (clinical, research, gift, endowment, etc.) that generate budget expense and sponsored expense, including substantial institutional support that requires scrutiny and reconciliation. Meet and exceed operating targets set by the department and school; participate in annual performance improvement goals. Review monthly accounts and/or business plan activity, correct errors, and identify/report problems or discrepancies. Reconcile monthly financial statements between JHM entities. Provide financial and other operational reports as needed for JHM, JHHS, JHU and departmental leadership. Provide, review, and analyze the clinical practice finances of the assigned area. Develop appropriate billing strategies to maximize annual charges. Develop faculty profit and loss statements or other metrics and provide regular updates to leadership on faculty productivity reporting. Develop strategies with leadership and faculty for discretionary funds that align donor intent, budget guidelines and applicable JHU policies. Monitor faculty, staff, and fellow percent of effort on research grants and contracts and maintain equivalent salary distribution on accounts. Develop the annual operating budget for submission. Assist with the clinical budgeting process and ensure performance improvement on the bottom line. Design and produce various reports utilizing institutional data to create monthly, quarterly, and annual financial reports for leadership. Prepare or ensure correct preparation of forms such as journal vouchers, check deposits, check requests, and telephone service requests. Prepare electronic budgets and expenditure transfers.
Operations Management
Collaborate with faculty, nursing, and administrative leaders to ensure optimal clinic operations. Provide practice management leadership as needed to all faculty practices. Ensure patient access goals are met for clinic visits and other appointment scheduling. Develop systems for administrative workflow in accordance with departmental goals. Manage departmental operations to ensure patient-centered activities and maximize patient satisfaction scores. Utilize patient satisfaction data to identify opportunities for improvement in departmental workflow and patient satisfaction. Investigate and respond to patient complaints. Ensure appropriate levels of staffing in all administrative areas. Make recommendations about opportunities to improve space utilization and define needs/justification for additional space to the administrator and chair.
Program/Project Planning & Development
Support development of tactical business plans in conjunction with administrative leaders. Develop comprehensive project plans for identified opportunities, establishing goals, objectives, and outcomes; secure leadership support and endorsement. Determine project timeline to achieve goals with milestones. Assist in the implementation of projects, using communication, negotiation and problem-solving skills to execute steps, monitor progress, modify action plans, and maintain timelines. Evaluate project outcomes, collect relevant data to determine efficiency, make recommendations to improve outcomes or processes, and prepare written summary reports for leadership.
Human Resources
Work with department, SOM and Central, and JHHS HR staff on routine and non-routine HR issues. Ensure performance management is carried out in accordance with applicable policies. Provide recommendations for staffing resource allocations. Perform other related duties as requested.
Minimum Qualifications
Bachelor’s Degree in Finance, Accounting, Business, Health Care Administration or related field. Six years of progressively responsible professional-level administrative and financial experience related to monetary or non-monetary resources of a division within a clinical department, e.g., planning, directing, monitoring, organizing, and controlling monetary and non-monetary resources. Supervisory experience. Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Preferred Qualifications
Master’s Degree in related field. Location: Hybrid/School of Medicine Campus • Schedule: Monday-Friday, 8:30am-5:00pm • FLSA Status: Exempt • Employment type: Full-time Classified Title: Assistant Administrator - Clinical • Role/Level/Range: ATP/04/PF • Starting Salary Range: $85,500 - $149,800 Annually ($118,000 targeted; commensurate w/ exp.). Equity and policy notes, benefits and equal opportunity statements are in accordance with Johns Hopkins University requirements. The university reserves the right to modify job duties or class specifications to meet the needs of the organization. EEO statements and accommodations information are provided where applicable.
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Assistant Administrator - Clinical (Pathology) provides leadership and management of the financial, operational, and administrative activities within a clinical department. The position reports directly to the Associate Administrator and manages finances, human resources, program/business development, operational oversight and other patient care fiscal and administrative operations that may span the Johns Hopkins University School of Medicine (SOM) and the Johns Hopkins Health System (JHHS). The Assistant Administrator-Clinical partners with the Administrator to maintain sustainable financial success, implement continuous performance improvement, and help develop new programs. The Assistant Administrator is responsible for the clinical practice operations and annual revenue generated by physicians and advanced practice providers. Responsibilities
Financial
Manage all divisional financial lines of business (clinical, research, gift, endowment, etc.) that generate budget expense and sponsored expense, including substantial institutional support that requires scrutiny and reconciliation. Meet and exceed operating targets set by the department and school; participate in annual performance improvement goals. Review monthly accounts and/or business plan activity, correct errors, and identify/report problems or discrepancies. Reconcile monthly financial statements between JHM entities. Provide financial and other operational reports as needed for JHM, JHHS, JHU and departmental leadership. Provide, review, and analyze the clinical practice finances of the assigned area. Develop appropriate billing strategies to maximize annual charges. Develop faculty profit and loss statements or other metrics and provide regular updates to leadership on faculty productivity reporting. Develop strategies with leadership and faculty for discretionary funds that align donor intent, budget guidelines and applicable JHU policies. Monitor faculty, staff, and fellow percent of effort on research grants and contracts and maintain equivalent salary distribution on accounts. Develop the annual operating budget for submission. Assist with the clinical budgeting process and ensure performance improvement on the bottom line. Design and produce various reports utilizing institutional data to create monthly, quarterly, and annual financial reports for leadership. Prepare or ensure correct preparation of forms such as journal vouchers, check deposits, check requests, and telephone service requests. Prepare electronic budgets and expenditure transfers.
Operations Management
Collaborate with faculty, nursing, and administrative leaders to ensure optimal clinic operations. Provide practice management leadership as needed to all faculty practices. Ensure patient access goals are met for clinic visits and other appointment scheduling. Develop systems for administrative workflow in accordance with departmental goals. Manage departmental operations to ensure patient-centered activities and maximize patient satisfaction scores. Utilize patient satisfaction data to identify opportunities for improvement in departmental workflow and patient satisfaction. Investigate and respond to patient complaints. Ensure appropriate levels of staffing in all administrative areas. Make recommendations about opportunities to improve space utilization and define needs/justification for additional space to the administrator and chair.
Program/Project Planning & Development
Support development of tactical business plans in conjunction with administrative leaders. Develop comprehensive project plans for identified opportunities, establishing goals, objectives, and outcomes; secure leadership support and endorsement. Determine project timeline to achieve goals with milestones. Assist in the implementation of projects, using communication, negotiation and problem-solving skills to execute steps, monitor progress, modify action plans, and maintain timelines. Evaluate project outcomes, collect relevant data to determine efficiency, make recommendations to improve outcomes or processes, and prepare written summary reports for leadership.
Human Resources
Work with department, SOM and Central, and JHHS HR staff on routine and non-routine HR issues. Ensure performance management is carried out in accordance with applicable policies. Provide recommendations for staffing resource allocations. Perform other related duties as requested.
Minimum Qualifications
Bachelor’s Degree in Finance, Accounting, Business, Health Care Administration or related field. Six years of progressively responsible professional-level administrative and financial experience related to monetary or non-monetary resources of a division within a clinical department, e.g., planning, directing, monitoring, organizing, and controlling monetary and non-monetary resources. Supervisory experience. Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Preferred Qualifications
Master’s Degree in related field. Location: Hybrid/School of Medicine Campus • Schedule: Monday-Friday, 8:30am-5:00pm • FLSA Status: Exempt • Employment type: Full-time Classified Title: Assistant Administrator - Clinical • Role/Level/Range: ATP/04/PF • Starting Salary Range: $85,500 - $149,800 Annually ($118,000 targeted; commensurate w/ exp.). Equity and policy notes, benefits and equal opportunity statements are in accordance with Johns Hopkins University requirements. The university reserves the right to modify job duties or class specifications to meet the needs of the organization. EEO statements and accommodations information are provided where applicable.
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