Dynata
Employer Industry: SaaS (Software as a Service) Technology
Why consider this job opportunity
Base salary range of $75K-$95K per year
Competitive sales incentive program included in the compensation package
Full range of medical and other benefits available for full-time employees
Opportunity for career advancement and growth within the organization
Work in an inclusive and supportive environment that values diversity
Chance to make a significant impact on customer satisfaction and success
Responsibilities
Develop and execute tailored success plans for each customer, aligned with their business goals and KPIs
Conduct regular business reviews to assess progress and identify growth opportunities
Monitor customer health metrics and usage data to proactively identify risks and opportunities
Build trusted advisor relationships with key stakeholders across customer organizations
Drive product adoption and expansion through education, enablement, and strategic guidance
Qualifications
3–5 years of experience in Customer Success, Account Management, or Consulting in a SaaS or tech environment
Proven track record of proactive customer engagement and strategic account growth
Strong analytical skills with the ability to interpret customer data and translate it into actionable insights
Excellent communication, presentation, and relationship-building skills
Experience with CRM and Customer Success platforms (e.g., Salesforce)
Preferred Qualifications
Experience in promoting customer participation in community events, beta programs, and advisory boards
Proven ability to identify and nurture customer champions for case studies and referrals
#SaaS #CustomerSuccess #CareerOpportunity #CompetitivePay #DiversityAndInclusion
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Why consider this job opportunity
Base salary range of $75K-$95K per year
Competitive sales incentive program included in the compensation package
Full range of medical and other benefits available for full-time employees
Opportunity for career advancement and growth within the organization
Work in an inclusive and supportive environment that values diversity
Chance to make a significant impact on customer satisfaction and success
Responsibilities
Develop and execute tailored success plans for each customer, aligned with their business goals and KPIs
Conduct regular business reviews to assess progress and identify growth opportunities
Monitor customer health metrics and usage data to proactively identify risks and opportunities
Build trusted advisor relationships with key stakeholders across customer organizations
Drive product adoption and expansion through education, enablement, and strategic guidance
Qualifications
3–5 years of experience in Customer Success, Account Management, or Consulting in a SaaS or tech environment
Proven track record of proactive customer engagement and strategic account growth
Strong analytical skills with the ability to interpret customer data and translate it into actionable insights
Excellent communication, presentation, and relationship-building skills
Experience with CRM and Customer Success platforms (e.g., Salesforce)
Preferred Qualifications
Experience in promoting customer participation in community events, beta programs, and advisory boards
Proven ability to identify and nurture customer champions for case studies and referrals
#SaaS #CustomerSuccess #CareerOpportunity #CompetitivePay #DiversityAndInclusion
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr