Qcells North America
Collections and Recoveries Analyst
Qcells North America, San Francisco, California, United States, 94199
Overview
This role is a Collections and Recoveries Analyst within the Vendor Management team. The analyst will work directly with vendors and internal partners on loan level inquiries, settlement requests, project remediation, account remediation and vendor oversight tasks. This is a high-visibility role in a fast-growing team with opportunities to contribute to the business portfolio performance. The position is based out of Irvine, CA; San Francisco, CA; Santa Clara, CA; or Teaneck, NJ, with an in-office schedule set at the manager’s discretion in accordance with company policies.
Base pay range $75,000.00/yr - $95,000.00/yr
Responsibilities
Monitor and manage delinquent loan and TPO accounts, providing vendor guidance as needed.
Drive right party contact improvements.
Identify and escalate delinquency trends.
Manage escalated collection activities, accounts in remediation and customer assistance programs/processes.
Partner with internal and vendor personnel on loan level inquiries requiring internal assistance and coordination.
Complete account level audits and reviews, including call listening, to aid in vendor oversight.
Partner directly with vendor counterparts on account settlement requests and additional recovery opportunities.
Required Qualifications
Bachelor’s degree in business, accounting, finance or related field with a minimum of 5+ years of work experience, including 2–3+ years in a Collections environment.
Results-oriented and proactive team player with good business acumen.
Excellent organizational and multitasking skills.
Experience working in a high-tech environment.
Excellent verbal and written communication skills.
Experience with collections and recoveries strategies.
Preferred Qualifications
Solar industry experience (Renewable).
FinTech industry experience.
Employer and Location Information Hanwha Q CELLS America Inc. (HQCA) is a Qcells company, a global solar PV manufacturer and solutions provider. HQCA is headquartered in Irvine, California and is expanding its business in North America across products and solutions, including distributed energy solutions, direct-to-homeowner solar sales and financing, and EPC services. This description reflects the expectations for the role and may be updated as the business evolves.
Physical, Mental & Environmental Demands The essential physical, mental and environmental requirements are listed below and are normally expected to perform regular job duties. Incumbent must be able to perform all functions of the job with or without reasonable accommodation.
Mobility: Standing (20%), Sitting (70%), Walking (10%).
Strength: Pulling/Pushing/Carrying/Lifting up to 10 pounds each.
Dexterity: Typing, Handling, Reaching (Frequently).
Agility: Turning, Twisting (Frequently); Bending, Crawling, Kneeling (Occasionally to Never as indicated).
The salary range is required by the California Pay Transparency Act and may differ by location. Actual compensation depends on factors such as skill set, education, licenses, certifications, duties, and experience relative to minimum qualifications.
This target salary range is for CA positions only and should not be interpreted as an offer of compensation. You may view your privacy rights by reviewing Qcells' Privacy Policy or by contacting our HR team for a copy.
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Base pay range $75,000.00/yr - $95,000.00/yr
Responsibilities
Monitor and manage delinquent loan and TPO accounts, providing vendor guidance as needed.
Drive right party contact improvements.
Identify and escalate delinquency trends.
Manage escalated collection activities, accounts in remediation and customer assistance programs/processes.
Partner with internal and vendor personnel on loan level inquiries requiring internal assistance and coordination.
Complete account level audits and reviews, including call listening, to aid in vendor oversight.
Partner directly with vendor counterparts on account settlement requests and additional recovery opportunities.
Required Qualifications
Bachelor’s degree in business, accounting, finance or related field with a minimum of 5+ years of work experience, including 2–3+ years in a Collections environment.
Results-oriented and proactive team player with good business acumen.
Excellent organizational and multitasking skills.
Experience working in a high-tech environment.
Excellent verbal and written communication skills.
Experience with collections and recoveries strategies.
Preferred Qualifications
Solar industry experience (Renewable).
FinTech industry experience.
Employer and Location Information Hanwha Q CELLS America Inc. (HQCA) is a Qcells company, a global solar PV manufacturer and solutions provider. HQCA is headquartered in Irvine, California and is expanding its business in North America across products and solutions, including distributed energy solutions, direct-to-homeowner solar sales and financing, and EPC services. This description reflects the expectations for the role and may be updated as the business evolves.
Physical, Mental & Environmental Demands The essential physical, mental and environmental requirements are listed below and are normally expected to perform regular job duties. Incumbent must be able to perform all functions of the job with or without reasonable accommodation.
Mobility: Standing (20%), Sitting (70%), Walking (10%).
Strength: Pulling/Pushing/Carrying/Lifting up to 10 pounds each.
Dexterity: Typing, Handling, Reaching (Frequently).
Agility: Turning, Twisting (Frequently); Bending, Crawling, Kneeling (Occasionally to Never as indicated).
The salary range is required by the California Pay Transparency Act and may differ by location. Actual compensation depends on factors such as skill set, education, licenses, certifications, duties, and experience relative to minimum qualifications.
This target salary range is for CA positions only and should not be interpreted as an offer of compensation. You may view your privacy rights by reviewing Qcells' Privacy Policy or by contacting our HR team for a copy.
#J-18808-Ljbffr