Performance Management Analyst (office Of Chief Administrative Officer)

Overview

PERFORMANCE MANAGEMENT ANALYST (OFFICE OF CHIEF ADMINISTRATIVE OFFICER) — Requisition ID: 00137956 Job Summary

Analyze performance measurements and make policy recommendations regarding department performance. Assist in conducting performance studies regarding fiscal and management operations and researching similar governmental entities for informational and comparative purposes. Develop strategies to address operational inefficiencies, create cost savings, and improve employee performance by analyzing organizational planning, operations, staffing requirements, incorporating user experience design and research, human centered design, and data development, analysis and visualization methods, and other performance measurements. Establish and maintain communication with departmental performance management liaisons, answer inquiries, and inform contacts of changes in policies or practices. Consult other staff and leadership for more complex issues and challenges. Minimum Qualifications

Graduation from an accredited college or university with a Bachelor’s Degree or higher AND Two (2) years of business operations, project management, change management, government program administration/operations, policy, data analysis, user experience design, user research or directly related experience is required. -OR- An equivalent combination of education and/or experience. Candidates who are contacted will be required to produce original required documents (e.g., current driver’s license, diploma, school transcript, certifications, etc.) listed on the Notice of Job Opportunity within five (5) days of being extended an offer, in writing, by the Bureau Chief of BHR (or designee). Candidates will be notified of how to submit required documents. *Degrees awarded outside of the United States with the exception of those awarded in one of the United States territories and Canada, must be credentialed by the World Education Services (WES), Educational Credential Evaluators (ECE) or a National Association of Credential Evaluation (NACES) member organization. Knowledge, Skills, Abilities and Other Characteristics

Analytical ability to understand details, policies, protocols, systems, procedures, and technical vernacular as they pertain to County offices and agencies. Ability to learn and understand the operations and organization of a governmental entity. Knowledge of the Microsoft Office Suite; skill in PowerPoint, Excel, and Word. Ability to perform data changes and data entry. Ability to communicate effectively, both verbally and in writing, with internal personnel and the general public. Ability to prepare and present project outlines, reports, or statistical presentations to others. Skill in executing moderately complex data collection, synthesis, analysis, reporting, and development of recommendations to support functional area(s). Ability to provide support and collaborate with team members and entry-level management to drive accuracy and precision in analysis. Knowledge of procedural analytical practices to perform moderate studies and continually adopt new methods. Physical Requirements: Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. The duties listed are not set forth for purposes of limiting the assignment of work. They are not to be construed as a complete list of the many duties normally to be performed under a job title or those to be performed temporarily outside an employee's normal line of work. Benefits Package

Medical, Dental, and Vision Coverage Basic Term Life Insurance Pension Plan and Deferred Compensation Program Employee Assistance Program Paid Holidays, Vacation, and Sick Time You May Qualify for the Public Service Loan Forgiveness Program (PSLF) For further information on our benefits package, please click on the following link. The County has a hybrid work environment which allows employees telecommuting and flexible scheduling options. Other Requirements and Notices:

This position requires successful completion of post-offer tests, which may include a background check, drug screen and medical examination. Falsification of any information in the application process will result in disqualification, dismissal after hire, and/or placement on the County’s Ineligible for Rehire List for a period of two (2) or five (5) years. For current County employees, such falsification may result in discipline, up to and including termination, and placement on the County’s Ineligible for Rehire List for a period of two (2) or five (5) years. EEO Statement Cook County Government is an Equal Employment Opportunity (“EEO”) employer. Cook County prohibits illegal discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to race, color, sex, age, religion, disability, national origin, ancestry, sexual orientation, marital status, parental status, source of income, housing status, military service or discharge status, gender identity, genetic information, or any other protected category established by law, statute or ordinance. Veterans’ Preference When applying for employment with Cook County Government, preference is given in the application process to honorably discharged Veterans who have served in the Armed Forces of the United States for more than 180 consecutive days, or during War Time. To take advantage of this preference a Veteran must identify themselves as a veteran, and attach a copy of their DD 214, DD 215 or NGB 22 at time of application filing. Note:

Some sections include external links or internal policy references. This description preserves job-related information without altering facts. Work Location and Organization

Work Location: Cook County Administration, 161 N. Clark St. and Offices under the President as listed.

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