NASTECH CONSULTING
Director of Sales Operations – SaaS
NASTECH CONSULTING, Los Angeles, California, United States, 90079
Director of Sales Operations – SaaS
Responsibilities
Sales Strategy & Planning: Oversee the direct sales organization, providing leadership, goal setting, and performance management. Develop and execute SaaS sales strategies to scale revenue, improve sales efficiency, and ensure delivery excellence for our SaaS solutions. Partner with executive leadership to set sales goals and revenue targets. Drive territory planning, sales forecasting, and pipeline management and analysis. Generate sales reports, analyze key performance indicators (KPIs), and provide actionable insights to sales leadership. Mentor and develop high-performing leaders and teams, fostering a culture of accountability, collaboration, and continuous improvement. Operations & Process Optimization: Develop and streamline sales processes, policies, and systems. Implement and optimize sales enablement technologies including CRM system (Salesforce), to improve efficiency and productivity. Ensure high levels of quality, accuracy, and consistency in sales data within Salesforce. Standardize reporting and performance dashboards using SaaS best practices for sales adoption. Establish a data-driven sales operations framework. Revenue & Performance Management: Support the development and assignment of sales targets while monitoring performance. Monitor win rates, deal cycles, and churn rates. Identify and recommend adjustments to improve sales cycles, processes, and policies to improve effectiveness and efficiency. Implement best practices in deal structuring and resource allocation. Provide regular reporting and business insights to the VP of Sales and executive leadership team to support decision-making. Promote best practices for direct sales team customer-related performance. Cross-Functional Leadership: Drive operational alignment between sales, professional services, and finance to optimize customer onboarding, adoption, and long-term value realization. Partner with Finance, Marketing, and Product teams to ensure business strategies support revenue growth and customer satisfaction. Ensure smooth handoffs from sales to post-sales teams. Work closely with Finance and the VP of Sales to provide input on the design and administration of sales incentive compensation plans. Qualifications
About You – Essential Qualifications: Bachelor’s degree or equivalent experience preferred 10 years of experience in sales operations or sales leadership in a SaaS organization 10 years in direct and channel partner sales in a SaaS organization Proven track record of leading direct SaaS sales organization with measurable revenue and delivery growth Deep expertise in SaaS sales operations processes, including forecasting, pipeline analysis, and sales enablement Strong financial and business acumen with the ability to model, analyze and communicate complex data Hands-on experience with CRM and analytics systems. Salesforce and Power BI, a plus Exceptional leadership skills with the ability to build, motivate and scale high-performing teams Outstanding communication, influencing, and executive-level presentation skills
#J-18808-Ljbffr
Responsibilities
Sales Strategy & Planning: Oversee the direct sales organization, providing leadership, goal setting, and performance management. Develop and execute SaaS sales strategies to scale revenue, improve sales efficiency, and ensure delivery excellence for our SaaS solutions. Partner with executive leadership to set sales goals and revenue targets. Drive territory planning, sales forecasting, and pipeline management and analysis. Generate sales reports, analyze key performance indicators (KPIs), and provide actionable insights to sales leadership. Mentor and develop high-performing leaders and teams, fostering a culture of accountability, collaboration, and continuous improvement. Operations & Process Optimization: Develop and streamline sales processes, policies, and systems. Implement and optimize sales enablement technologies including CRM system (Salesforce), to improve efficiency and productivity. Ensure high levels of quality, accuracy, and consistency in sales data within Salesforce. Standardize reporting and performance dashboards using SaaS best practices for sales adoption. Establish a data-driven sales operations framework. Revenue & Performance Management: Support the development and assignment of sales targets while monitoring performance. Monitor win rates, deal cycles, and churn rates. Identify and recommend adjustments to improve sales cycles, processes, and policies to improve effectiveness and efficiency. Implement best practices in deal structuring and resource allocation. Provide regular reporting and business insights to the VP of Sales and executive leadership team to support decision-making. Promote best practices for direct sales team customer-related performance. Cross-Functional Leadership: Drive operational alignment between sales, professional services, and finance to optimize customer onboarding, adoption, and long-term value realization. Partner with Finance, Marketing, and Product teams to ensure business strategies support revenue growth and customer satisfaction. Ensure smooth handoffs from sales to post-sales teams. Work closely with Finance and the VP of Sales to provide input on the design and administration of sales incentive compensation plans. Qualifications
About You – Essential Qualifications: Bachelor’s degree or equivalent experience preferred 10 years of experience in sales operations or sales leadership in a SaaS organization 10 years in direct and channel partner sales in a SaaS organization Proven track record of leading direct SaaS sales organization with measurable revenue and delivery growth Deep expertise in SaaS sales operations processes, including forecasting, pipeline analysis, and sales enablement Strong financial and business acumen with the ability to model, analyze and communicate complex data Hands-on experience with CRM and analytics systems. Salesforce and Power BI, a plus Exceptional leadership skills with the ability to build, motivate and scale high-performing teams Outstanding communication, influencing, and executive-level presentation skills
#J-18808-Ljbffr