A-Line Staffing Solutions
Care Management Support Coordinator II
A-Line Staffing Solutions, Mcallen, Texas, United States, 78501
Job Title:
Care Management Support Coordinator II - J01003
Address:
McAllen, TX
Job Description
Support administrative care management activities by performing outreach, answering inbound calls, and scheduling services. Serve as a point of contact for members, providers, and staff to resolve issues and document member records according to regulations. Assist members with care plan steps, community resources, and ongoing education related to scheduling and support. Help connect members to health plan and community resources to ensure quality care. Support member onboarding, send welcome letters, and distribute educational materials to facilitate provider and member relationships. Maintain non-clinical member records in compliance with state and regulatory standards.
Critical Information
Remote work available; on-site at BBVA Building, 6th Floor, McAllen, TX, 78501. Shift/hours details not specified. Complies with all policies and standards; support requires adherence to current guidelines.
Education/Licenses Needed
High School diploma or GED. 1-2 years of related experience.
Benefits:
Benefits are available to full-time employees after 90 days of employment. A 401(k) with company match is available after 1 year of service. This is an AI-formatted job description; recruiter confirmation required.
Support administrative care management activities by performing outreach, answering inbound calls, and scheduling services. Serve as a point of contact for members, providers, and staff to resolve issues and document member records according to regulations. Assist members with care plan steps, community resources, and ongoing education related to scheduling and support. Help connect members to health plan and community resources to ensure quality care. Support member onboarding, send welcome letters, and distribute educational materials to facilitate provider and member relationships. Maintain non-clinical member records in compliance with state and regulatory standards.
Critical Information
Remote work available; on-site at BBVA Building, 6th Floor, McAllen, TX, 78501. Shift/hours details not specified. Complies with all policies and standards; support requires adherence to current guidelines.
Education/Licenses Needed
High School diploma or GED. 1-2 years of related experience.
Benefits:
Benefits are available to full-time employees after 90 days of employment. A 401(k) with company match is available after 1 year of service. This is an AI-formatted job description; recruiter confirmation required.