Job Description
We are looking for a detail-oriented and personable Receptionist to join our team in Buffalo, New York. This Contract-to-Permanent position offers an excellent opportunity for individuals with strong organizational and customer service skills to contribute to a dynamic work environment. The ideal candidate will be the first point of contact for visitors and callers, ensuring a positive experience while managing administrative responsibilities efficiently.
Responsibilities:
• Greet visitors warmly and assist them with inquiries or direct them to the appropriate personnel.
• Manage multi-line phone systems, answering inbound calls promptly and courteously.
• Coordinate daily administrative tasks, including scheduling and document management.
• Maintain a clean and organized reception area to uphold a detail-oriented image.
• Provide exceptional customer service by addressing concerns and offering solutions.
• Utilize Microsoft Office tools to create reports, manage emails, and maintain records.
• Support internal teams by distributing messages and coordinating appointments.
• Assist with light clerical duties, such as filing and data entry.
• Collaborate with team members to ensure smooth office operations
• Proven experience in receptionist or administrative roles, showcasing excellent interpersonal skills.• Proficiency in managing multi-line phone systems or switchboard operations.
• Strong knowledge of Microsoft Office, including Word, Excel, and Outlook.
• Ability to deliver outstanding customer service in all interactions.
• Attention to detail and organizational skills to manage multiple tasks effectively.
• A demeanor that creates a positive first impression.
• Computer literacy and ability to quickly learn new software tools.
• Capability to work independently and as part of a team in a fast-paced environment.