JRK Property Holdings is hiring: Administrative Assistant in Los Angeles

Overview

Description

ADMINISTRATIVE ASSISTANT – KEEP US ORGANIZED, KEEP US SHINING

Are you detail-oriented, people-focused, and passionate about helping a team run smoothly? As an Administrative Assistant at JRK Property Holdings, you’ll play a key role in supporting our operations while ensuring residents have a positive experience and our reputation remains strong. You’ll balance administrative tasks with resident support, making sure every detail gets the attention it deserves.

What You’ll Be Doing

• Reputation Manager – Monitor, manage, and respond to customer reviews to support a positive resident experience.
• Problem Solver – Identify and resolve customer concerns, collaborating with leadership when complex issues arise.
• Feedback Collector – Gather and track customer feedback, highlighting trends to improve services and processes.
• Admin Extraordinaire – Support the asset management team with a variety of administrative projects and reporting.
• Collaboration Partner – Work closely with leadership to create solutions that ensure both customer satisfaction and operational success.

What We Offer

• Full-Time Stability – Monday through Friday schedule, giving you consistency and work-life balance.
• Benefits That Matter – Medical, dental, vision, and life insurance, plus a 401(k) plan with auto-enrollment after 60 days.
• Time to Recharge – 80 hours of vacation time and 80 hours of paid sick leave in your first year.
• Holiday Perks – Enjoy 10 paid holidays each year.
• Growth & Impact – An opportunity to be part of a team where your work directly impacts resident satisfaction and company reputation.

What We’re Looking For

• Experienced Admin – 2+ years of business administration or related experience.
• Strong Communicator – Clear, professional verbal and written communication skills.
• Customer-Focused – Skilled at handling feedback and complaints with professionalism and empathy.
• Organized & Detail-Oriented – Able to juggle multiple projects while staying on top of the details.
• Collaborative Team Player – Comfortable working with leadership and cross-functional teams to create solutions.

This is a full-time administrative role perfect for someone who loves to stay organized, support leadership, and ensure residents feel valued. If you’re detail-driven, people-focused, and ready to grow your career with a leader in real estate—apply now and help us keep JRK at the top.

JRK Property Holdings is an Equal Opportunity Employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

About JRK

JRK Property Holdings is a vertically integrated private equity real estate company with $6 billion in assets in 26 states. The company has been one of the country’s most prolific buyers of multifamily properties, consistently ranking among the top owners and managers in the NMHC top 50 rankings. JRK’s time-tested ability to identify attractive investment opportunities and reposition properties physically and operationally has helped JRK deliver outsized risk-adjusted returns to investors over the past 30 years. JRK has more than $6.5 billion in buying power through its fully discretionary multifamily and hospitality funds. Since its inception, JRK has owned and operated 13 limited, full-service, and boutique hotels in top-tier markets nationwide. With the newly raised hospitality fund, JRK is expanding its hospitality division to rival the size of our multifamily division.

Qualifications

Required Skills and Abilities

• Excellent verbal and written communication skills with the ability to write and speak clearly and free of typos or grammatical mistakes
• Treats everyone with respect and dignity, accepts responsibility and takes ownership of tasks, follows through on commitments, and maintains confidentiality
• Excellent organizational skills and attention to detail, strong time management skills with a proven ability to meet goals and deadlines
• Proficiency in using social media platforms and review management tools
• Experience in customer service, communications, or a related field.
• Ability to function well in a fast-paced, high-volume environment
• Proficient with Microsoft Office Suite or related software

Education And Experience

• Proven experience in an administrative support role in a professional office environment
• Discretion and confidentiality when handling sensitive information
• A bachelor’s degree in business administration or a related field is preferred

Physical Requirements

• Expected work hours: 7:30 to 5:00, Monday through Friday, with occasional weekends
• Travel: May need to use a personal vehicle for work on occasion
• Work environment and physical demands: General office environment
• FLSA Status: Nonexempt

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.