Security-Lobby - 34892 Job at Harvard Protection Services in New York

Overview Harvard Protection Services is a security provider offering high-quality security services in the United States. Our Customer Service Officers support our goal of providing best-in-class security and life safety services for the people and property we protect and our employees. Job Details Job Site Location: US-NY-Manhattan Requisition ID: 2025-34892 Schedule: Saturday - Sunday, 8am-4pm Hire Type: Part-Time Essential Duties and Responsibilities Maintain a professional demeanor while aiding customers, employees, visitors, and guests Maintain a visible presence in the facility / building assigned Monitor the environment, with the ability to detect suspicious and unsafe activity Responsible for becoming familiar with incoming and outgoing traffic, know the customers, tenants, visitors, and guests Greet customers, visitors, staff, tenants, guests in a professional manner always Answers questions and assists guests and employees in a customer focused, supportive manner Answer all phones in a professional manner Permit authorized persons to enter property and monitor entrances and exits Know the facility / building policies and procedures, and enforce them within the required limits Perform required patrols of designated areas on foot or in vehicle Observe departing personnel to protect against the theft of company property and ensure authorized removal of property is conducted within appropriate customer requirements Follow established emergency action planning and procedures Monitor alarms and systems, as required Prepare reports on accidents, incidents, and suspicious activities, as directed The essential duties and responsibilities may differ by customer location assigned Knowledge and Skill Requirements State or municipality mandated security officer licenses Minimum High School Diploma, GED or the equivalent Must have reliable means of communication and transportation Must have a security guard license or be able to obtain one within an acceptable period Strong interpersonal communication skills and friendly, professional demeanor Neat and professional appearance Computer skills and be able to demonstrate the ability to effectively operate and manage security and communication devices Write routine correspondence, to include log entries and incident reporting Previous contract security, law enforcement, military, or customer service experience helpful Compensation Harvard Protection Services offers a competitive hourly pay rate of 19.00 with health & welfare, dental, vision, sick leave, vacation, and 401K enrollment benefit opportunities. Harvard Protection Services is an Equal Opportunity Employer/M/F/Veteran/Disabilities Salary & Wage Details 19.00 Schedule Saturday- Sunday, 8am-4pm #J-18808-Ljbffr