Security-Lobby - 34892 Job at Harvard Protection Services in New York

Overview

Harvard Protection Services is a security provider offering high-quality security services in the United States. Our Customer Service Officers support our goal of providing best-in-class security and life safety services for the people and property we protect and our employees.

Job Details

Job Site Location: US-NY-Manhattan

Requisition ID: 2025-34892

Schedule: Saturday - Sunday, 8am-4pm

Hire Type: Part-Time

Essential Duties and Responsibilities

• Maintain a professional demeanor while aiding customers, employees, visitors, and guests
• Maintain a visible presence in the facility / building assigned
• Monitor the environment, with the ability to detect suspicious and unsafe activity
• Responsible for becoming familiar with incoming and outgoing traffic, know the customers, tenants, visitors, and guests
• Greet customers, visitors, staff, tenants, guests in a professional manner always
• Answers questions and assists guests and employees in a customer focused, supportive manner
• Answer all phones in a professional manner
• Permit authorized persons to enter property and monitor entrances and exits
• Know the facility / building policies and procedures, and enforce them within the required limits
• Perform required patrols of designated areas on foot or in vehicle
• Observe departing personnel to protect against the theft of company property and ensure authorized removal of property is conducted within appropriate customer requirements
• Follow established emergency action planning and procedures
• Monitor alarms and systems, as required
• Prepare reports on accidents, incidents, and suspicious activities, as directed
• The essential duties and responsibilities may differ by customer location assigned

Knowledge and Skill Requirements

• State or municipality mandated security officer licenses
• Minimum High School Diploma, GED or the equivalent
• Must have reliable means of communication and transportation
• Must have a security guard license or be able to obtain one within an acceptable period
• Strong interpersonal communication skills and friendly, professional demeanor
• Neat and professional appearance
• Computer skills and be able to demonstrate the ability to effectively operate and manage security and communication devices
• Write routine correspondence, to include log entries and incident reporting
• Previous contract security, law enforcement, military, or customer service experience helpful

Compensation

Harvard Protection Services offers a competitive hourly pay rate of 19.00 with health & welfare, dental, vision, sick leave, vacation, and 401K enrollment benefit opportunities.

Harvard Protection Services is an Equal Opportunity Employer/M/F/Veteran/Disabilities

Salary & Wage Details

19.00

Schedule

Saturday- Sunday, 8am-4pm