The Judge Group
This range is provided by The Judge Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range:
$175,000.00/yr - $200,000.00/yr
Role Title:
Senior Director of IT Operations
Employment Type:
Full-Time, Direct Hire
About the Role:
We are looking for a strategic and visionary Senior Director of IT Operations to lead our client’s Infrastructure and Cloud strategy across North America. This role is responsible for ensuring the performance, scalability, security, and cost-efficiency of our IT infrastructure while driving innovation through automation, modern cloud operations, and a product-centric mindset.
You will oversee a broad portfolio including data centers, public cloud platforms (Azure, AWS, GCP), enterprise networks, backup and disaster recovery, Microsoft 365, Entra ID, and ITSM tools. A key focus will be transforming our client’s operating model from reactive support to proactive, self-service enablement and intelligent automation.
Key Responsibilities
Develop and execute a North American IT infrastructure and cloud roadmap aligned with business and security objectives
Build and lead a high-performing team while formalizing a unified operating model across divisions
Cloud & Infrastructure Operations
Manage hybrid infrastructure environments (on-premise and cloud) with emphasis on automation, disaster recovery, cost optimization, and Infrastructure as Code (IaC)
Modern Workplace & Support
Oversee Microsoft 365 and digital workplace tools to enhance employee experience
Lead Help Desk transformation through tiered support, self-service portals, and AI-driven automation
Automation & Service Enablement
Implement self-service provisioning, AIOps, RPA, and observability tools to improve system reliability and reduce incident response times
Network & Platform Services
Manage enterprise network, endpoint management and core IT platforms including Active Directory, Intune, DNS, and backup systems
Lead vendor performance management, contract negotiations and operational budgeting with a focus on innovation and cost control
Governance & Reporting
Define and track KPIs, deliver executive dashboards and ensure compliance with cybersecurity and regulatory standards
Qualifications
12+ years of experience in IT operations, including 5+ years in a leadership role
Proven expertise in hybrid and cloud environments, Infrastructure as Code (IaC), DevOps and automation
Strong knowledge of Microsoft 365, observability platforms and modern endpoint management
Demonstrated success in infrastructure modernization, cost optimization and managing multi-division environments
Excellent communication, leadership and cross-functional collaboration skills
Bachelor’s degree in Information Technology or related field; MBA or advanced degree preferred
Referrals increase your chances of interviewing at The Judge Group by 2x
#J-18808-Ljbffr
Base pay range:
$175,000.00/yr - $200,000.00/yr
Role Title:
Senior Director of IT Operations
Employment Type:
Full-Time, Direct Hire
About the Role:
We are looking for a strategic and visionary Senior Director of IT Operations to lead our client’s Infrastructure and Cloud strategy across North America. This role is responsible for ensuring the performance, scalability, security, and cost-efficiency of our IT infrastructure while driving innovation through automation, modern cloud operations, and a product-centric mindset.
You will oversee a broad portfolio including data centers, public cloud platforms (Azure, AWS, GCP), enterprise networks, backup and disaster recovery, Microsoft 365, Entra ID, and ITSM tools. A key focus will be transforming our client’s operating model from reactive support to proactive, self-service enablement and intelligent automation.
Key Responsibilities
Develop and execute a North American IT infrastructure and cloud roadmap aligned with business and security objectives
Build and lead a high-performing team while formalizing a unified operating model across divisions
Cloud & Infrastructure Operations
Manage hybrid infrastructure environments (on-premise and cloud) with emphasis on automation, disaster recovery, cost optimization, and Infrastructure as Code (IaC)
Modern Workplace & Support
Oversee Microsoft 365 and digital workplace tools to enhance employee experience
Lead Help Desk transformation through tiered support, self-service portals, and AI-driven automation
Automation & Service Enablement
Implement self-service provisioning, AIOps, RPA, and observability tools to improve system reliability and reduce incident response times
Network & Platform Services
Manage enterprise network, endpoint management and core IT platforms including Active Directory, Intune, DNS, and backup systems
Lead vendor performance management, contract negotiations and operational budgeting with a focus on innovation and cost control
Governance & Reporting
Define and track KPIs, deliver executive dashboards and ensure compliance with cybersecurity and regulatory standards
Qualifications
12+ years of experience in IT operations, including 5+ years in a leadership role
Proven expertise in hybrid and cloud environments, Infrastructure as Code (IaC), DevOps and automation
Strong knowledge of Microsoft 365, observability platforms and modern endpoint management
Demonstrated success in infrastructure modernization, cost optimization and managing multi-division environments
Excellent communication, leadership and cross-functional collaboration skills
Bachelor’s degree in Information Technology or related field; MBA or advanced degree preferred
Referrals increase your chances of interviewing at The Judge Group by 2x
#J-18808-Ljbffr