Logo
Kong Inc.

Staff Solutions Engineer - Americas

Kong Inc., Albany, New York, United States

Save Job

Get AI-powered advice on this job and more exclusive features.

Kong Inc. This range is provided by Kong Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$200,000.00/yr - $250,000.00/yr

Are you ready to power the World's connections?

If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.

What You’ll Be Doing

Support field sales in helping customers understand the value of the Kong API/Connectivity Management platform

Understand customer requirements and how the Kong platform can help. Grow trusted client relationships throughout the entire sales lifecycle, from initial product reviews to production

Support PoCs throughout the entire evaluation process

Ensure 100% customer satisfaction across assigned set of accounts

Prioritize customer needs and coordinate with support, product, and engineering teams to help support customer needs

Create technical documentation for DevOps, implementations, and services engagements

Support top-of-funnel marketing by creating blogs, webinars, and participating in trade shows and field events.

And any additional tasks required by manager

What You’ll Bring

7+ years software engineer and/or sales engineer management experience at SaaS, Open Source or Enterprise Software company

Solid understanding of cloud computing trends and open source business models

You are a strong listener and communicator

You can confidently lead a discussion with a group of Product Managers, Engineers, and Executives

Enthusiasm for working in a high profile, fast-paced startup culture

Experience with Docker/Kubernetes and other cloud native platforms

Experience with APIs, CI/CD automation frameworks and AI and LLM technologies.

About Kong Kong Inc., a leading developer of cloud API technologies, is on a mission to enable companies around the world to become “API-first” and securely accelerate AI adoption. Kong helps organizations globally — from startups to Fortune 500 enterprises — unleash developer productivity, build securely, and accelerate time to market. For more information about Kong, please visit www.konghq.com or follow us on X @thekonginc.

Compensation Range: $200K - $250K

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Engineering and Information Technology

Industries

Software Development

#J-18808-Ljbffr