Conviva Senior Primary Care is hiring: Receptionist in Ormond Beach

Join the Conviva Senior Primary Care team as a Receptionist and become the first point of contact for patients.

Pay Range

$38,000.00/yr - $45,800.00/yr

Job Functions

• Answer phone calls using a multi‑line telephone system.
• Process requests, schedule appointments, take messages, and transfer calls to appropriate staff.
• Maintain accurate records by documenting discussions, messages, and actions taken.
• Resolve patient issues through independent problem solving with a goal of first call resolution.

Required Qualifications

• 2+ years of experience in a medical office or healthcare setting with practice management software.
• Ability to handle high call volume and multi‑task while delivering exceptional customer service.
• Excellent customer service and phone etiquette.
• Knowledge of MS Office (Word, Excel, Outlook, Access).

Preferred Qualifications

• Bilingual in English and Spanish.
• Experience in EMR systems such as E‑Clinical Works, Epic, Athena Health, and/or NextGen.

Equal Opportunity Employer – The company does not discriminate on basis of race, color, religion, sex, national origin, age, disability, or protected veteran status. The company affirms its commitment to a diverse workforce.