Receptionist Job at Conviva Senior Primary Care in Daytona Beach

Join to apply for the Receptionist role at Conviva Senior Primary Care

Pay Range

$38,000.00/yr - $45,800.00/yr

Job Functions

• Answer phone calls utilizing a multi‑line telephone system.
• Schedule appointments, take messages and transfer calls to appropriate staff.
• Document discussions, messages and actions taken to process inquiries.
• Resolve patient issues with independent problem solving aiming for first call resolution.

Required Qualifications

• 1-2 years of experience in a medical office or healthcare setting using a computer‑based practice management software system.
• Ability to handle high call volume and multi‑task while providing an exceptional customer experience.
• Excellent customer service and phone etiquette.
• Knowledge of MS Office (Word, Excel, Outlook, Access).

Preferred Qualifications

• Bilingual English and Spanish.
• Experience in EMR systems such as E‑Clinical Works, Epic, Athena Health, and/or NextGen.

Work Hours

Monday - Friday 8am - 5pm

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements.