Secrete Fine Jewelry
Chief Operating Officer at Secrete Fine Jewelry
Secrète Fine Jewelry is a family-owned boutique specializing in custom jewelry design and fine jewelry. We are seeking a sales-driven, detail-oriented, and highly organized associate to join our Bethesda team. This role blends client-focused sales with repair coordination and administrative responsibilities, ideal for someone who enjoys a balance of creativity and structure in a boutique setting.
What We’re Looking For A motivated self-starter with a strong desire to excel in sales and client relationships. A highly organized and dependable multitasker comfortable managing sales, repairs, and boutique operations. Someone with excellent communication skills who can handle client follow-ups and detailed documentation accurately. A warm, professional presence who represents Secrète’s values of quality, integrity, and personal service. Jewelry or luxury retail experience is a plus, but we’re happy to train the right person. Weekend availability is required.
Key Responsibilities Deliver exceptional service to clients—guiding them through both custom jewelry design and in-store purchases. Manage repair intake and pickups, accurately recording details and coordinating with the jeweler. Assist with administrative tasks, such as maintaining repair logs, following up on orders, and updating client information. Build and nurture long-term client relationships through thoughtful communication and follow-up. Maintain a well-presented boutique, ensuring showcases and displays reflect our aesthetic and inventory is organized. Support general day-to-day operations, including answering phones, managing paperwork, and assisting team members as needed.
Why Join Us Work with a close-knit, family-run team passionate about craftsmanship and client experience. Gain hands-on experience in custom jewelry, repairs, and fine jewelry sales. Be part of a creative and supportive environment where your role directly contributes to our success. Opportunities for growth and professional development within the luxury retail space.
Seniority level Entry level
Employment type Part-time
Job function Sales and Business Development
Industries Luxury Goods & Jewelry
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What We’re Looking For A motivated self-starter with a strong desire to excel in sales and client relationships. A highly organized and dependable multitasker comfortable managing sales, repairs, and boutique operations. Someone with excellent communication skills who can handle client follow-ups and detailed documentation accurately. A warm, professional presence who represents Secrète’s values of quality, integrity, and personal service. Jewelry or luxury retail experience is a plus, but we’re happy to train the right person. Weekend availability is required.
Key Responsibilities Deliver exceptional service to clients—guiding them through both custom jewelry design and in-store purchases. Manage repair intake and pickups, accurately recording details and coordinating with the jeweler. Assist with administrative tasks, such as maintaining repair logs, following up on orders, and updating client information. Build and nurture long-term client relationships through thoughtful communication and follow-up. Maintain a well-presented boutique, ensuring showcases and displays reflect our aesthetic and inventory is organized. Support general day-to-day operations, including answering phones, managing paperwork, and assisting team members as needed.
Why Join Us Work with a close-knit, family-run team passionate about craftsmanship and client experience. Gain hands-on experience in custom jewelry, repairs, and fine jewelry sales. Be part of a creative and supportive environment where your role directly contributes to our success. Opportunities for growth and professional development within the luxury retail space.
Seniority level Entry level
Employment type Part-time
Job function Sales and Business Development
Industries Luxury Goods & Jewelry
#J-18808-Ljbffr