The Heico Companies
Duties/Responsibilities
Provide support to customers regarding billing inquiries and resolve any discrepancies or disputes related to payments.
Prepares, verifies and posts customer credit card payments.
Process daily invoicing.
Maintains and updates customer files, including name or address changes, mergers, or mailing attentions.
Drafts correspondence for standard past‑due accounts and collections, identifies delinquent accounts by reviewing files, and contacts delinquent account holders to request payment.
Create reports regarding the status of customer accounts as requested.
Research customer discrepancies and past‑due amounts with the assistance of the Collections Manager and other staff.
Collaborate with the Accounting Manager to reconcile accounts receivable on a periodic (at least bimonthly) basis.
Assists in generating monthly billing statements based on the general ledger.
Copies, files, and retrieves materials for accounts receivable as needed.
Relays changes of information to appropriate employees.
Performs other related duties as assigned.
Required Skills/Abilities
Microsoft Dynamics 365 or AX experience preferred.
Excellent verbal and written communication skills.
Proficient in Microsoft Office Suite or related software as well as other accounting software programs.
Ability to operate related office equipment, such as computers, 10-key calculator, and copier.
Ability to work independently and in a fast‑paced environment.
Ability to anticipate work needs and interact professionally with customers.
Excellent organizational skills and attention to detail.
Education and Experience
High school diploma or equivalent required; Associates or equivalent experience preferred.
At least two years of related experience required.
Physical Requirements
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift to 15 pounds at times.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Provide support to customers regarding billing inquiries and resolve any discrepancies or disputes related to payments.
Prepares, verifies and posts customer credit card payments.
Process daily invoicing.
Maintains and updates customer files, including name or address changes, mergers, or mailing attentions.
Drafts correspondence for standard past‑due accounts and collections, identifies delinquent accounts by reviewing files, and contacts delinquent account holders to request payment.
Create reports regarding the status of customer accounts as requested.
Research customer discrepancies and past‑due amounts with the assistance of the Collections Manager and other staff.
Collaborate with the Accounting Manager to reconcile accounts receivable on a periodic (at least bimonthly) basis.
Assists in generating monthly billing statements based on the general ledger.
Copies, files, and retrieves materials for accounts receivable as needed.
Relays changes of information to appropriate employees.
Performs other related duties as assigned.
Required Skills/Abilities
Microsoft Dynamics 365 or AX experience preferred.
Excellent verbal and written communication skills.
Proficient in Microsoft Office Suite or related software as well as other accounting software programs.
Ability to operate related office equipment, such as computers, 10-key calculator, and copier.
Ability to work independently and in a fast‑paced environment.
Ability to anticipate work needs and interact professionally with customers.
Excellent organizational skills and attention to detail.
Education and Experience
High school diploma or equivalent required; Associates or equivalent experience preferred.
At least two years of related experience required.
Physical Requirements
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift to 15 pounds at times.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr