Advantech USA
Sales Operations Specialist II – Advantech USA
Milpitas, CA – Onsite
Base pay range: $62,400 – $72,800 per year.
Responsibilities
Order management on bookings, shipping, expediting, and backlog management for assigned accounts.
Validate the accuracy of purchase orders on price, MOQ/MSQ, incoterm, shipping points, NCNR and communicate with customer for any necessary changes.
Team up with assigned Key Account Managers to support the Sales Operations functions and drive future business after mass production.
Manage EOLs: facilitate the execution of LTB, LOI, and communicate internally and externally to complete the process.
Monitor customer’s receivable balance, assist with Account Receivable team on collection, and make recommendations to management regarding credit issues that may prevent shipment release.
Communicate with various internal stakeholders including Accounting, Production, Supply Chain/Peripheral Trading, Logistics, RMA, etc. and resolve any issues.
Work with Supply Chain for demand planning and inventory balancing.
Mitigate risk by proactively identifying and reporting potential challenges. Work closely with customers and internal stakeholders until case is closed.
CRM: Conduct month-end, quarter end, and year-end account activity analysis.
Other duties and responsibilities as assigned.
Required Qualifications
Strong computer literacy with MS Office suite (Outlook, Excel, and Teams etc.).
Excellent verbal, written communication and presentation skills.
Extremely detail oriented and analytical with strong organization skills.
Ability to interface with external and internal stakeholders, at all levels.
Highly motivated, able to work independently, self-starter.
Strong sense of integrity and the ability to take on challenges and initiatives.
Preferred Qualifications
Strong sense of integrity and the ability to take on challenges and initiatives.
Education: Bachelor’s Degrees preferred, or equivalent combination of education, training, & experience.
1-3 years of experience in a combination of Customer Success Management, Account Management, or Supply Chain Management from similar industries.
Experience utilizing an ERP system, SAP preferred.
Bilingual is a plus.
Benefits
Competitive salary dependent on experience (DOE)
Winning culture with a friendly, team-oriented environment!
Generous benefits package including medical, dental, vision, long-term disability, and life insurance.
Employee Assistance Program (EAP)
401(k) with company match
Education & personal development reimbursement program
Generous vacation and paid holidays package
Company events, and lunches
Work from home program – once eligible
Referral Bonus
About Advantech Founded in 1983, Advantech is a leader in providing trusted innovative embedded and automation products and solutions. Advantech offers comprehensive system integration, hardware, software, customer‑centric design services, and global logistics support; all backed by industry‑leading front and back‑office e‑business solutions. Advantech has always been an innovator in the development and manufacture of high‑quality, high‑performance computing platforms.
We cooperate closely with our partners to help provide complete solutions for a wide array of applications across a diverse range of industries. To realize our corporate vision of Enabling an Intelligent Planet, Advantech will continue collaborating and partnering for Smart city & IoT Solutions.
Work Authorization – To conform to U.S. Government export regulations (ITAR), applicant must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8. U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. More information can be found at https://www.pmddtc.state.gov/regulations_laws/itar.html
Advantech is proud to be an Equal Employment Opportunity employer. We accept applications directly from candidates only and will not be responsible for any recruiting agency fees absent from a formal agreement.
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Milpitas, CA – Onsite
Base pay range: $62,400 – $72,800 per year.
Responsibilities
Order management on bookings, shipping, expediting, and backlog management for assigned accounts.
Validate the accuracy of purchase orders on price, MOQ/MSQ, incoterm, shipping points, NCNR and communicate with customer for any necessary changes.
Team up with assigned Key Account Managers to support the Sales Operations functions and drive future business after mass production.
Manage EOLs: facilitate the execution of LTB, LOI, and communicate internally and externally to complete the process.
Monitor customer’s receivable balance, assist with Account Receivable team on collection, and make recommendations to management regarding credit issues that may prevent shipment release.
Communicate with various internal stakeholders including Accounting, Production, Supply Chain/Peripheral Trading, Logistics, RMA, etc. and resolve any issues.
Work with Supply Chain for demand planning and inventory balancing.
Mitigate risk by proactively identifying and reporting potential challenges. Work closely with customers and internal stakeholders until case is closed.
CRM: Conduct month-end, quarter end, and year-end account activity analysis.
Other duties and responsibilities as assigned.
Required Qualifications
Strong computer literacy with MS Office suite (Outlook, Excel, and Teams etc.).
Excellent verbal, written communication and presentation skills.
Extremely detail oriented and analytical with strong organization skills.
Ability to interface with external and internal stakeholders, at all levels.
Highly motivated, able to work independently, self-starter.
Strong sense of integrity and the ability to take on challenges and initiatives.
Preferred Qualifications
Strong sense of integrity and the ability to take on challenges and initiatives.
Education: Bachelor’s Degrees preferred, or equivalent combination of education, training, & experience.
1-3 years of experience in a combination of Customer Success Management, Account Management, or Supply Chain Management from similar industries.
Experience utilizing an ERP system, SAP preferred.
Bilingual is a plus.
Benefits
Competitive salary dependent on experience (DOE)
Winning culture with a friendly, team-oriented environment!
Generous benefits package including medical, dental, vision, long-term disability, and life insurance.
Employee Assistance Program (EAP)
401(k) with company match
Education & personal development reimbursement program
Generous vacation and paid holidays package
Company events, and lunches
Work from home program – once eligible
Referral Bonus
About Advantech Founded in 1983, Advantech is a leader in providing trusted innovative embedded and automation products and solutions. Advantech offers comprehensive system integration, hardware, software, customer‑centric design services, and global logistics support; all backed by industry‑leading front and back‑office e‑business solutions. Advantech has always been an innovator in the development and manufacture of high‑quality, high‑performance computing platforms.
We cooperate closely with our partners to help provide complete solutions for a wide array of applications across a diverse range of industries. To realize our corporate vision of Enabling an Intelligent Planet, Advantech will continue collaborating and partnering for Smart city & IoT Solutions.
Work Authorization – To conform to U.S. Government export regulations (ITAR), applicant must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8. U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. More information can be found at https://www.pmddtc.state.gov/regulations_laws/itar.html
Advantech is proud to be an Equal Employment Opportunity employer. We accept applications directly from candidates only and will not be responsible for any recruiting agency fees absent from a formal agreement.
#J-18808-Ljbffr