Mariner Finance
Branch Manager Trainee – Mariner Finance
Mariner Finance
is seeking recent college graduates who are natural leaders, comfortable taking initiative, and able to manage multiple priorities in a fast‑paced environment. This role offers a comprehensive training program that will JUMPSTART your career at our growing organization. Apply today to start your journey. In This Role, You Will:
Successfully complete a comprehensive Branch Manager Training Program according to a specific schedule and learn all aspects of Branch Operations during the training period. Collaborate with and support the Branch Manager in managing daily operations. Support sales and collections efforts through respectful, compassionate, and efficient customer service. Responsibilities
Provide quality service to existing and prospective customers seeking loans. Achieve consistent results and meet expected individual and branch goals related to the sale of company products and services. Exercise lending authority when reviewing and approving applications and use product knowledge to offer loan solutions that meet customer needs. Take initiative in learning lending and collection functions and duties of all branch personnel during the Branch Manager Training Program. Assist management in proactive daily task assignment to ensure branch is structured to provide quality customer service level. Manage approval of exceptions to policy as authorized by management based on the nature of exception, retention needs, and related factors. Use problem‑solving skills to resolve product, service, and policy‑related obstacles for customer. Act proactively in the retention and maintenance of existing accounts by placing inside sales calls to help develop awareness of other products and services. Assist Branch Manager in the management of multiple priorities with existing and potential customers, initiate contact with customers to acquire additional financial information, complete reports, and communicate/resolve problem situations. Exercise authority to ensure policies and procedures are met when monitoring/approving monthly expenses using annual business plan. Assist manager in review of branch income statement and implementing action plans based on analysis. In manager’s absence, provide leadership to branch team and coordinate functions and daily operational issues through communication with the District Manager/AVP. Perform relief assignments in other markets across the organization to practice and demonstrate learned skills. May perform additional functions as needed to provide consistent quality customer service, such as collecting payments, completing and processing loan applications, contacting customers for late payments, cashiering, answering phone, photocopying, filing, etc. Required Qualifications
Bachelor’s degree or four (4) years of related experience in Consumer Lending and/or Financial Services industry can be substituted for a college degree. Military rank may also be substituted for a Bachelor’s degree (e.g., E‑4, W1, or O3 and above). Applicants must be willing to relocate and have the availability to travel to surrounding branches when needed. Reliable transportation required. Effective communication (written & oral) and personal computer skills. Ability to complete essential duties/functions in a timely, accurate manner. Demonstrated problem‑solving skills and interpersonal skills in demanding situations. Must obtain applicable, required licenses to sell insurance products offered to customers by the branch. Must perform work related tasks at the assigned branch location except in the event of an emergency as determined by the company in consultation with applicable regulatory agencies. Preferred Qualifications
Customer service experience. Internship or work experience in the Consumer Lending or Financial Services industry. Bilingual fluency in Spanish/English. Physical Demands
Frequent sitting for extended periods; reach with hands and arms; operate computer and phone systems; talk or hear. Occasionally move about. Required to be physically present in the office. Occasionally lift and/or move up to twenty (20) pounds. Specific vision abilities required include close vision and the ability to adjust focus. Benefits
Health Insurance – Health Savings Account (HSA) with employer contributions if enrolled in a qualifying plan, Flexible Spending Account (FSA), and Dependent Care FSA Vision Insurance Dental Insurance Company‑paid Basic Life, Long‑Term Disability, and AD&D Insurance Voluntary worksite benefits including Accident, Critical Illness, Hospital Indemnity, Short‑Term Disability, Supplemental Life, and Supplemental AD&D Insurance 401(k) and Company Matching Contributions Paid Time Off – full‑time employees accrue a minimum of 120 hours per year 11 Paid Holidays FMLA Employee Assistance Program (EAP) Paid Parental Leave Referral Incentives Education Assistance Program Complimentary FIMC Membership Plan Access to industry‑specific training programs Relocation Assistance, Debt Assistance, Cell Phone Reimbursement, and Travel/Auto Reimbursement may be available for certain roles. For additional information, please visit
Mariner Finance Benefits . Mariner Finance is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, creed, sex, gender, gender identity or expression, marital status, age, religion, national origin, sexual orientation, familial or caregiver status, citizenship status, status as a victim of domestic violence, medical condition, genetic information, pregnancy, physical or mental disability, or status as a disabled or Vietnam era veteran. Employee must be able to perform the essential duties/functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential duties/functions of their job, absent undue hardship. Drug/Alcohol/Smoke‑free workplace.
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Mariner Finance
is seeking recent college graduates who are natural leaders, comfortable taking initiative, and able to manage multiple priorities in a fast‑paced environment. This role offers a comprehensive training program that will JUMPSTART your career at our growing organization. Apply today to start your journey. In This Role, You Will:
Successfully complete a comprehensive Branch Manager Training Program according to a specific schedule and learn all aspects of Branch Operations during the training period. Collaborate with and support the Branch Manager in managing daily operations. Support sales and collections efforts through respectful, compassionate, and efficient customer service. Responsibilities
Provide quality service to existing and prospective customers seeking loans. Achieve consistent results and meet expected individual and branch goals related to the sale of company products and services. Exercise lending authority when reviewing and approving applications and use product knowledge to offer loan solutions that meet customer needs. Take initiative in learning lending and collection functions and duties of all branch personnel during the Branch Manager Training Program. Assist management in proactive daily task assignment to ensure branch is structured to provide quality customer service level. Manage approval of exceptions to policy as authorized by management based on the nature of exception, retention needs, and related factors. Use problem‑solving skills to resolve product, service, and policy‑related obstacles for customer. Act proactively in the retention and maintenance of existing accounts by placing inside sales calls to help develop awareness of other products and services. Assist Branch Manager in the management of multiple priorities with existing and potential customers, initiate contact with customers to acquire additional financial information, complete reports, and communicate/resolve problem situations. Exercise authority to ensure policies and procedures are met when monitoring/approving monthly expenses using annual business plan. Assist manager in review of branch income statement and implementing action plans based on analysis. In manager’s absence, provide leadership to branch team and coordinate functions and daily operational issues through communication with the District Manager/AVP. Perform relief assignments in other markets across the organization to practice and demonstrate learned skills. May perform additional functions as needed to provide consistent quality customer service, such as collecting payments, completing and processing loan applications, contacting customers for late payments, cashiering, answering phone, photocopying, filing, etc. Required Qualifications
Bachelor’s degree or four (4) years of related experience in Consumer Lending and/or Financial Services industry can be substituted for a college degree. Military rank may also be substituted for a Bachelor’s degree (e.g., E‑4, W1, or O3 and above). Applicants must be willing to relocate and have the availability to travel to surrounding branches when needed. Reliable transportation required. Effective communication (written & oral) and personal computer skills. Ability to complete essential duties/functions in a timely, accurate manner. Demonstrated problem‑solving skills and interpersonal skills in demanding situations. Must obtain applicable, required licenses to sell insurance products offered to customers by the branch. Must perform work related tasks at the assigned branch location except in the event of an emergency as determined by the company in consultation with applicable regulatory agencies. Preferred Qualifications
Customer service experience. Internship or work experience in the Consumer Lending or Financial Services industry. Bilingual fluency in Spanish/English. Physical Demands
Frequent sitting for extended periods; reach with hands and arms; operate computer and phone systems; talk or hear. Occasionally move about. Required to be physically present in the office. Occasionally lift and/or move up to twenty (20) pounds. Specific vision abilities required include close vision and the ability to adjust focus. Benefits
Health Insurance – Health Savings Account (HSA) with employer contributions if enrolled in a qualifying plan, Flexible Spending Account (FSA), and Dependent Care FSA Vision Insurance Dental Insurance Company‑paid Basic Life, Long‑Term Disability, and AD&D Insurance Voluntary worksite benefits including Accident, Critical Illness, Hospital Indemnity, Short‑Term Disability, Supplemental Life, and Supplemental AD&D Insurance 401(k) and Company Matching Contributions Paid Time Off – full‑time employees accrue a minimum of 120 hours per year 11 Paid Holidays FMLA Employee Assistance Program (EAP) Paid Parental Leave Referral Incentives Education Assistance Program Complimentary FIMC Membership Plan Access to industry‑specific training programs Relocation Assistance, Debt Assistance, Cell Phone Reimbursement, and Travel/Auto Reimbursement may be available for certain roles. For additional information, please visit
Mariner Finance Benefits . Mariner Finance is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, creed, sex, gender, gender identity or expression, marital status, age, religion, national origin, sexual orientation, familial or caregiver status, citizenship status, status as a victim of domestic violence, medical condition, genetic information, pregnancy, physical or mental disability, or status as a disabled or Vietnam era veteran. Employee must be able to perform the essential duties/functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential duties/functions of their job, absent undue hardship. Drug/Alcohol/Smoke‑free workplace.
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