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Navy Federal Credit Union

Business Systems Analyst III

Navy Federal Credit Union, Winchester, Virginia, United States, 22603

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Navy Federal Credit Union provided pay range This range is provided by Navy Federal Credit Union. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $68,300.00/yr - $107,300.00/yr

Overview Navy federal is seeking a highly skilled and experienced Business System Analyst III to join our dynamic team. In this senior role, you will be a pivotal partner to our Business Solutions team within the Lending division, driving the analysis and implementation of innovative technical solutions that align with the strategic vision. You will collaborate closely with stakeholders to understand the unique business needs and requirements. Your expertise will be instrumental in enhancing business processes by promoting new functionalities and leveraging existing systems and processes across the enterprise. You will play a crucial role in translating business objectives into actionable technical solutions, ensuring that our systems effectively support and elevate our business operations. You will use your strong analytical skills and in-depth knowledge of industry best practices to assist the business in implementing technology-driven strategies. Your contributions will not only enhance operational efficiency but also empower our team to achieve their goals through effective use of technology. If you are a productive problem solver with a passion for bridging the gap between business needs and technical solutions, we invite you to join us in shaping the future of our operations.

Responsibilities

Evaluate operational efficiency and effectiveness

Analyze information, requirements, data, work quality, work methods, processes, service specific practices, standards and metrics/statistics

Uses elicitation techniques to gather information at the right level of detail and scope to represent all the stakeholder's needs

Analyze, define and document technical design for data, workflow, logical processes, hardware and operating systems environment, interface with other systems, internal and external controls and output

Identifying business requirements (e.g., needs, objectives, functions, features, input and output)

Develop, recommend and document adjustments to workflow to streamline processes

Coordinate integration of solutions with existing applications; identify and resolve existing conflicts to ensures compatibility

Develop and maintain an understanding of relevant industry standards, best practices, business processes and technology used within related business areas to ensure compliance with policy, vendor contractual requirements, procedures, processes and standards

Involved in cross-organizational task groups concerning new automated systems, products and/or services

Work with project teams to plan, coordinate and rollout software change/release to Controlled Testing and Production, obtain required approvals as scheduled, and transition project to Production

Interact with other technology partners, business units (end users) in problem resolution efforts

Utilize performance measurements and indicators to identify areas for improvement; develop process improvement plans for each performance indicator or area identified

Partner with other business units and vendors to improve procedures, resolve problems, and implement initiatives; presents conclusions and recommendations to management

Identify and communicate key responsibilities and practices, evaluate results, and provide leadership and guidance to ensure successful implementation of business unit projects

Lead project teams; assure quality, consistent performance; meet schedules and/or resolve highly technical and complex problems

Demonstrated critical thinking and problem-solving abilities

Serve as resource for the resolution of complex and/or unique problems

Lead, guide and mentor less experienced staff

Write requirements and define editorial workflow for business owner projects

Serves as change management lead for business unit; apply change management principles and knowledge to develop strategies including organizational assessments, stakeholder analysis and change roadmaps and plans

Ensure preventative, detective, and corrective controls are properly identified and documented

Develop test plans, test criteria, scenarios and documentation; ensure acceptance of delivered solutions

Conduct and/or facilitate user acceptance testing to include developing and executing test cases, communication with project teams, validating and documenting results

Report testing activity including time spent, testing time lost and discrepancies found

Apply and communicate changes and new trends in systems/technology

Conduct root cause analysis to identify development opportunities and recommend applicable business solutions

Research emerging technologies and recommend solutions that align with business goals

Proven experience in negotiating and influencing decisions with stakeholders

Perform other duties as assigned

Qualifications

Excellent communication skills, with the ability to convey complex technical concepts to non-technical stakeholders verbally and in writing

Experience in leading large projects/initiatives which have business risk and impact

Experience in leading, guiding and coaching professional staff

Experience with Agile methodologies and project management tools

Experience conducting and driving agile ceremonies such as Sprint Planning, Daily Stand Up, Sprint Review, Sprint Retrospective, and Release Planning

Significant experience in problem resolution including determining root cause, scope and scale of issues

Significant experience in leading collaborative work teams

Significant experience in managing multiple priorities independently and/or in a team environment to achieve goals

Significant experience that demonstrates the ability to research, compile, and document data, business processes, and workflow.

Significant experience in commercial lending, project management, and analysis in support of strategic planning initiatives

Advanced research, analytical, and problem-solving skills

Advanced organizational, planning and time management skills

Advanced skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations

Advanced skill interpreting and synthesizing large amounts of information

Advanced word processing and spreadsheet software skills

Advanced database and presentation software skills

Advanced skill identifying and analyzing business requirements and recommending solutions

Should have commercial or business banking domain knowledge

Bachelor's Degree in a related field, or the equivalent combination of training, education and experience

Hours Hours:

Monday - Friday, 8:00AM - 4:30PM

Location Location:

820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602 | 9999 Willow Creek Road, San Diego, CA 92131

Equal Employment Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.

Disclaimers Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position.

Bank Secrecy Act Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

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