CWS Apartment Homes
Maintenance Director - Reserve at Kingwood
CWS Apartment Homes, Houston, Texas, United States, 77246
Maintenance Director – Reserve at Kingwood
As a Maintenance Director, you will effectively lead a maintenance team and actively participate in maintaining the physical condition of the entire community while promoting resident satisfaction.
Core Values
CWS Purpose:
Enhancing Lives the CWS Way
CWS Values
Employ thoughtful and careful consideration when making a commitment.
Take ownership of your commitment.
Follow through on promises consistently.
Ethical Dealings are Paramount
Be open and honest in all situations, especially when it’s difficult to be so.
Respect confidentiality and protect privacy.
Put other employees, residents, and investors before yourself.
Charge fair and appropriate fees to our investors.
A Respect for People
Use honest, thoughtful, and specific communication.
Be responsible for how you are heard.
Be transparent and inclusive.
Share information timely and consistently.
Have empathy — search for the truth and be intentionally slow to understand.
Requirement for Profitability and Sustainability
Promote mindful spending.
Be efficient.
Be forward thinking.
Grow with courage.
Be team oriented.
A Demand for Excellence with a Sense of Urgency
Go above and beyond.
Get after it.
Hold yourself and each other accountable.
Inspect what you expect.
Communicate what matters most.
Delight the customer.
You will embrace our core values and set an example to the team by demonstrating these values on a daily basis.
Make safety a top priority to ensure the health, well‑being, and safety of our team members, residents, contractors, and yourself is foremost in mind in conducting any and all business activities.
What You Will Do
Leadership:
Facilitate a high performing team through frequent communication and coaching of diverse skillsets to ensure property success.
Quality Control:
Provide feedback to the team on their work and help with work orders and projects.
Expense Management:
Review and analyze the property budget to ensure expenses are maintained within guidelines.
Core Values:
Embrace and model CWS values on a daily basis.
Daily Responsibilities
Lead maintenance team members.
Embrace, engage, motivate and train team members.
Prepare make‑ready apartments.
Complete service requests.
Maintain inventory and shop organization.
Perform common area maintenance.
Lead preventative maintenance program.
Participate in resident satisfaction programs.
Communicate with customers, residents, investors, vendors, leadership, and CWS team members.
Lead and participate in the CWS Risk Management and Safety Programs.
Requirements
High school diploma or GED (required).
Yardi software experience (preferred).
Microsoft Office and Outlook software experience (required).
EPA, HVAC I & II, CPO and local certifications (required).
Minimum 2‑4 years previous full‑time work experience in apartment maintenance or a trade requiring extensive knowledge of electricity, plumbing, carpentry, painting, and HVAC (required).
Valid driver’s license and current automobile insurance (required).
Basic set of hand tools (required).
Able to read service requests, schedules, and regularly converse with team members, residents, and vendors in English.
Basic computer skills.
Adherence to company policies, procedures, and practices.
Effective working relationships with diverse teams.
Professional and ethical workplace conduct.
Supervisory/managerial skills.
Ability to perform at locations other than “home” property.
Willingness to travel within the metropolitan area and attend company functions in other cities.
Availability to respond to emergency calls outside normal business hours while managing on‑call rotations.
Seniority Level Mid‑Senior level
Employment type Full‑time
Job function Management and Manufacturing
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Core Values
CWS Purpose:
Enhancing Lives the CWS Way
CWS Values
Employ thoughtful and careful consideration when making a commitment.
Take ownership of your commitment.
Follow through on promises consistently.
Ethical Dealings are Paramount
Be open and honest in all situations, especially when it’s difficult to be so.
Respect confidentiality and protect privacy.
Put other employees, residents, and investors before yourself.
Charge fair and appropriate fees to our investors.
A Respect for People
Use honest, thoughtful, and specific communication.
Be responsible for how you are heard.
Be transparent and inclusive.
Share information timely and consistently.
Have empathy — search for the truth and be intentionally slow to understand.
Requirement for Profitability and Sustainability
Promote mindful spending.
Be efficient.
Be forward thinking.
Grow with courage.
Be team oriented.
A Demand for Excellence with a Sense of Urgency
Go above and beyond.
Get after it.
Hold yourself and each other accountable.
Inspect what you expect.
Communicate what matters most.
Delight the customer.
You will embrace our core values and set an example to the team by demonstrating these values on a daily basis.
Make safety a top priority to ensure the health, well‑being, and safety of our team members, residents, contractors, and yourself is foremost in mind in conducting any and all business activities.
What You Will Do
Leadership:
Facilitate a high performing team through frequent communication and coaching of diverse skillsets to ensure property success.
Quality Control:
Provide feedback to the team on their work and help with work orders and projects.
Expense Management:
Review and analyze the property budget to ensure expenses are maintained within guidelines.
Core Values:
Embrace and model CWS values on a daily basis.
Daily Responsibilities
Lead maintenance team members.
Embrace, engage, motivate and train team members.
Prepare make‑ready apartments.
Complete service requests.
Maintain inventory and shop organization.
Perform common area maintenance.
Lead preventative maintenance program.
Participate in resident satisfaction programs.
Communicate with customers, residents, investors, vendors, leadership, and CWS team members.
Lead and participate in the CWS Risk Management and Safety Programs.
Requirements
High school diploma or GED (required).
Yardi software experience (preferred).
Microsoft Office and Outlook software experience (required).
EPA, HVAC I & II, CPO and local certifications (required).
Minimum 2‑4 years previous full‑time work experience in apartment maintenance or a trade requiring extensive knowledge of electricity, plumbing, carpentry, painting, and HVAC (required).
Valid driver’s license and current automobile insurance (required).
Basic set of hand tools (required).
Able to read service requests, schedules, and regularly converse with team members, residents, and vendors in English.
Basic computer skills.
Adherence to company policies, procedures, and practices.
Effective working relationships with diverse teams.
Professional and ethical workplace conduct.
Supervisory/managerial skills.
Ability to perform at locations other than “home” property.
Willingness to travel within the metropolitan area and attend company functions in other cities.
Availability to respond to emergency calls outside normal business hours while managing on‑call rotations.
Seniority Level Mid‑Senior level
Employment type Full‑time
Job function Management and Manufacturing
#J-18808-Ljbffr