Paul Davis Canada
Position Overview
Paul Davis Restoration of North Oakland County, MI is a locally owned restoration company part of the Paul Davis family. Since 1966, Paul Davis has led the industry in property damage mitigation, reconstruction and remodeling. With more than 370 offices in the network, the company serves residential, institutional and commercial customers across the United States and Canada.
Role Summary We are looking for an experienced Water/Fire/Mold Lead to work alongside the Owner to grow and position the business for success.
Responsibilities
Serve as point person and first responder for every loss, including contents cleaning
Contact customers within 30 minutes (unless emergency) to schedule appointments
Arrive on loss sites within 2 hours if emergency or 24 hours for non-emergencies, unless carrier program requirements
Prepare scope of work through Sketch/MICA and communicate to customers
Secure applicable contracts
Coordinate, schedule, supervise, document and assist in production of emergency water extraction & drying services, emergency fire/smoke services, carpet cleaning, deodorization, mold remediation (incl. demolition & cleaning, and structural cleaning)
Record & report loss documentation (contracts, psychometric readings, moisture mapping) to customers, adjusters and national programs on all losses
Enter estimates into software & submit to adjuster/customer within 48 hours or according to carrier program requirements
Negotiate with carriers, programs and subcontractors
Submit job related paperwork to admin for updating/closing jobs
Monitor accounts receivable on each job in association with Job Cost Accountant
Train, supervise and manage all technicians while serving others in the community
Market to clients and build & maintain professional relationships with customers, adjusters, carriers and other third parties
Make a difference for others whose property has been struck by disaster
Take pride when the team completes mitigation projects on budget with an exceptional customer experience
Be empathetic and show a sense of urgency while communicating through modern technology
Qualifications
Desire to join a world‑class team and contribute a positive attitude
Dedication to customer service
Ability to lead others from diverse backgrounds
IICRC Certification or equivalent experience (ASD, FSRT, WRT)
Fluent in English
Valid driver’s license with a clean record
Ability to work nights/weekends and overtime if needed
Desire to continually learn new things
Benefits
Leadership development and monthly cross‑training opportunities
Flex schedule that enables team members to meet personal needs while working full time
Paid training, cell phone and computer provided
PTO days and paid holidays
Health, dental and vision insurance
401(k) plan upon eligibility
Hourly pay $18.00 to $25.00 per hour based on experience and certifications
We Are an Equal Opportunity Employer Paul Davis supports and hires Veterans and is an Equal Opportunity Employer.
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Role Summary We are looking for an experienced Water/Fire/Mold Lead to work alongside the Owner to grow and position the business for success.
Responsibilities
Serve as point person and first responder for every loss, including contents cleaning
Contact customers within 30 minutes (unless emergency) to schedule appointments
Arrive on loss sites within 2 hours if emergency or 24 hours for non-emergencies, unless carrier program requirements
Prepare scope of work through Sketch/MICA and communicate to customers
Secure applicable contracts
Coordinate, schedule, supervise, document and assist in production of emergency water extraction & drying services, emergency fire/smoke services, carpet cleaning, deodorization, mold remediation (incl. demolition & cleaning, and structural cleaning)
Record & report loss documentation (contracts, psychometric readings, moisture mapping) to customers, adjusters and national programs on all losses
Enter estimates into software & submit to adjuster/customer within 48 hours or according to carrier program requirements
Negotiate with carriers, programs and subcontractors
Submit job related paperwork to admin for updating/closing jobs
Monitor accounts receivable on each job in association with Job Cost Accountant
Train, supervise and manage all technicians while serving others in the community
Market to clients and build & maintain professional relationships with customers, adjusters, carriers and other third parties
Make a difference for others whose property has been struck by disaster
Take pride when the team completes mitigation projects on budget with an exceptional customer experience
Be empathetic and show a sense of urgency while communicating through modern technology
Qualifications
Desire to join a world‑class team and contribute a positive attitude
Dedication to customer service
Ability to lead others from diverse backgrounds
IICRC Certification or equivalent experience (ASD, FSRT, WRT)
Fluent in English
Valid driver’s license with a clean record
Ability to work nights/weekends and overtime if needed
Desire to continually learn new things
Benefits
Leadership development and monthly cross‑training opportunities
Flex schedule that enables team members to meet personal needs while working full time
Paid training, cell phone and computer provided
PTO days and paid holidays
Health, dental and vision insurance
401(k) plan upon eligibility
Hourly pay $18.00 to $25.00 per hour based on experience and certifications
We Are an Equal Opportunity Employer Paul Davis supports and hires Veterans and is an Equal Opportunity Employer.
#J-18808-Ljbffr