Anza Mortgage Insurance Company
Associate Director of Risk Operations
Anza Mortgage Insurance Company, Wilmington, North Carolina, United States, 28412
Anza MI is a fintech startup using technology and analytics to drive growth & innovation within the US mortgage market.
Our Mission
Our mission is to empower homeownership by mitigating credit risk through mortgage insurance. We strive to leverage technology and operational excellence to deliver exceptional service to our lender and servicer partners, offer reliable and secure capital support for our insureds, generate leading returns for our shareholders, and foster a fulfilling, rewarding environment for our team members.
We differentiate ourselves by designing, architecting, and developing our operating systems in-house. This unique approach creates a platform tailored to the needs of today's housing market. It positions us to achieve unparalleled processing efficiency and adaptability to changing industry standards and customer demands. Fundamentally, we are a process optimization company that harnesses technology to revolutionize the mortgage insurance experience and fulfill our mission.
Customer Centric
We dedicate ourselves to provide competitive pricing tailored to risk profiles. Our commitment to our partners goes beyond pricing and product offerings. We prioritize a customer-centric approach focused on meeting customer needs and enhancing their experience. This approach is underpinned by transparency throughout the process and prompt issue resolution.
Risk Management is our foundation. Our risk management framework uses advanced technology, innovative strategies, and modern modeling techniques to manage risks ranging from credit risk to information security risk. Our customers and partners can rely on us to handle their information with the utmost care and responsibility. Our dedication to risk management is designed to reassure our partners about our stability and reliability.
About the role
Anza Mortgage Insurance seeks an experienced and motivated
Associate Director of Risk Operations
to support and strengthen our counterparty risk oversight program. Reporting to the Director of Operational Risk, this key role will be responsible for monitoring mortgage lender performance, conducting risk reviews, and partnering across departments to ensure well-managed, trusted customer relationships. This is a customer-facing role ideal for mortgage risk professionals who excel at relationship management, process improvement, and data-driven risk analysis. The Associate Director will collaborate closely with Anza’s Sales Management team to develop and communicate customer risk strategies. Risk Operations leads counterparty risk reviews, manages related communications, and delivers clear, actionable feedback to customers and internal stakeholders. What You'll Do: Lender Performance Monitoring: Continuously evaluate lender performance, trends, and exceptions to identify emerging risks or operational weaknesses. Risk Reporting & Analytics: Develop, maintain, and enhance dashboards and reports that measure counterparty quality, performance, and adherence to risk standards. Cross-Functional Collaboration: Partner with Sales, Operations, Credit Policy, and Customer Success to address lender performance issues and align on strategic priorities. Audit & Regulatory Support: Assist in preparing materials and responses for audits and reviews conducted by Fannie Mae, Freddie Mac, and other oversight bodies. Customer Engagement: Lead and participate in discussions with lender partners to communicate risk expectations, findings, and remediation plans. Program Improvement: Contribute to the refinement of Anza’s counterparty risk framework, metrics, and procedures to enhance operational excellence. What You’ll Bring: 8–10 years of experience in risk operations or risk management within the mortgage industry, mortgage insurance, banking, financial services, or secondary-market lending. Familiarity with Fannie Mae and Freddie Mac guidelines, loan manufacturing processes, and third-party risk management. Strong analytical and communication skills with the ability to translate data into actionable insights and influence decisions. A proactive, adaptable mindset suited for a startup environment where processes are evolving and you’ll play a role in shaping them. Bachelor’s degree in Business, Finance, Risk Management, or a related field; experience in mortgage operations or credit risk strongly preferred. Additional experience may be considered instead of a bachelor’s degree. Why Join Anza: Help build a next-generation mortgage insurer from the ground up. Work directly with senior leadership across Risk Operations, Customer Success, and Operations. Clear career path with opportunities to grow into broader operational or risk leadership roles. Based in Wilmington, NC with a hybrid schedule (3 days/week in the office).
#J-18808-Ljbffr
Associate Director of Risk Operations
to support and strengthen our counterparty risk oversight program. Reporting to the Director of Operational Risk, this key role will be responsible for monitoring mortgage lender performance, conducting risk reviews, and partnering across departments to ensure well-managed, trusted customer relationships. This is a customer-facing role ideal for mortgage risk professionals who excel at relationship management, process improvement, and data-driven risk analysis. The Associate Director will collaborate closely with Anza’s Sales Management team to develop and communicate customer risk strategies. Risk Operations leads counterparty risk reviews, manages related communications, and delivers clear, actionable feedback to customers and internal stakeholders. What You'll Do: Lender Performance Monitoring: Continuously evaluate lender performance, trends, and exceptions to identify emerging risks or operational weaknesses. Risk Reporting & Analytics: Develop, maintain, and enhance dashboards and reports that measure counterparty quality, performance, and adherence to risk standards. Cross-Functional Collaboration: Partner with Sales, Operations, Credit Policy, and Customer Success to address lender performance issues and align on strategic priorities. Audit & Regulatory Support: Assist in preparing materials and responses for audits and reviews conducted by Fannie Mae, Freddie Mac, and other oversight bodies. Customer Engagement: Lead and participate in discussions with lender partners to communicate risk expectations, findings, and remediation plans. Program Improvement: Contribute to the refinement of Anza’s counterparty risk framework, metrics, and procedures to enhance operational excellence. What You’ll Bring: 8–10 years of experience in risk operations or risk management within the mortgage industry, mortgage insurance, banking, financial services, or secondary-market lending. Familiarity with Fannie Mae and Freddie Mac guidelines, loan manufacturing processes, and third-party risk management. Strong analytical and communication skills with the ability to translate data into actionable insights and influence decisions. A proactive, adaptable mindset suited for a startup environment where processes are evolving and you’ll play a role in shaping them. Bachelor’s degree in Business, Finance, Risk Management, or a related field; experience in mortgage operations or credit risk strongly preferred. Additional experience may be considered instead of a bachelor’s degree. Why Join Anza: Help build a next-generation mortgage insurer from the ground up. Work directly with senior leadership across Risk Operations, Customer Success, and Operations. Clear career path with opportunities to grow into broader operational or risk leadership roles. Based in Wilmington, NC with a hybrid schedule (3 days/week in the office).
#J-18808-Ljbffr