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White Rock Medical Center

Credentialing Officer-Medical Administrative Staff

White Rock Medical Center, Dallas, Texas, United States, 75215

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Credentialing Officer – Medical Administrative Staff Job Summary

The Medical Staff Administrative / Credentialing Officer manages the hospital’s medical staff services and credentialing program. The role ensures compliance with regulatory, accreditation, and hospital bylaws requirements while supporting medical staff leadership in governance, credentialing, privileging, and peer review. The officer serves as the liaison between hospital administration, medical staff leadership, and clinical departments to maintain an effective credentialing and privileging process.

Responsibilities

Serve as the primary resource and liaison for Medical Staff and its committees (Medical Executive Committee, Credentials Committee, Peer Review).

Prepare agendas, minutes, and follow-up actions for medical staff committees and meetings.

Ensure adherence to hospital Medical Staff Bylaws, Rules & Regulations, and Policies.

Support the medical staff in governance, elections, and communications.

Maintain accurate medical staff rosters, call schedules, and directories.

Coordinate credentialing, privileging, and recredentialing for medical staff and allied health professionals in accordance with hospital bylaws, CIHQ/Joint Commission, CMS, and state regulatory requirements.

Verify credentials including licensure, education, training, board certification, work history, references, malpractice history, NPDB, OIG/SAM, and other primary source verifications.

Track expirables (licenses, DEA, certifications, insurance, etc.) and maintain compliance.

Manage and maintain credentialing database (e.g., MD-Staff, Echo, or internal system).

Work collaboratively with department chairs and clinical leadership to facilitate privilege delineation and competency review.

Support peer review, quality monitoring, and FPPE/OPPE processes.

Prepare credentialing and privileging files for survey readiness and audits.

Provide reports to administration, quality council, and governing body as needed.

Qualifications

Bachelor’s degree preferred (Healthcare Administration, Business, Nursing, or related field).

Minimum 3–5 years of experience in medical staff services and credentialing required.

Experience in a hospital setting with CIHQ/Joint Commission accreditation preferred.

Certified Provider Credentialing Specialist (CPCS) and/or Certified Professional Medical Services Management (CPMSM) strongly preferred or obtained within 2 years of hire.

In-depth knowledge of medical staff organization, credentialing, privileging, and regulatory requirements.

Strong organizational and time‑management skills with attention to detail.

Excellent written and verbal communication skills.

Proficiency with credentialing software (e.g., MD-Staff, Echo) and Microsoft Office Suite.

Ability to handle sensitive and confidential information with discretion.

Strong interpersonal skills with physicians, hospital leadership, and staff.

Physical & Working Conditions

Office environment within hospital setting.

Extended periods of computer work and committee meeting participation.

Occasional evening meetings with medical staff committees.

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