Coffman Property Management
Leasing Agent & Marketing Specialist
Coffman Property Management, Grand Rapids, Michigan, us, 49528
Job Description – Leasing Agent & Marketing Specialist
The Leasing Agent & Marketing Specialist is responsible for marketing rental units, generating and following up with leads, conducting tours, processing applications, managing leases, overseeing move-ins and renewals, handling tenant communications, and supporting property operations.
Responsibilities
Marketing:
Enter unit details in AppFolio, schedule photos, write listing descriptions, and post to AppFolio, Facebook Marketplace, and social media platforms.
Lead Generation:
Respond to inquiries daily, follow up with leads, and schedule tours.
Tours:
Confirm appointments, conduct persuasive tours, collect prospect contact info, send applications.
Applications:
Follow up with prospects, screen applicants (income, credit, background, landlord references), and manage approvals.
Leasing Documents:
Create property-specific lease templates, draft leases, and set up charges in AppFolio.
Move-Ins:
Send move-in instructions, verify utility/waste setup, ensure all payments/fees are collected, activate tenant portal, and manage key handoff and move in checklists.
Renewals:
Start discussions 4 months prior to lease end, explain changes, send renewals via AppFolio, follow up until signed, and report non-renewal reasons.
Tenant Communication:
Handle questions, lease enforcement, pets, smoking, damages, unauthorized occupants, and noise complaints. Refer maintenance requests to AppFolio.
Delinquencies:
Contact tenants with balances by the 5th, set payment plans, enforce agreements, send demand for possession notices if needed, and manage eviction cases.
Additional Services:
Create marketing materials in Canva, develop templates, improve processes, and update website leasing content.
Requirements
Drivers License
In office work
Real Estate Salesperson License or willing to take 40 hour class/exam.
Show properties on nights/weekends as needed to fill vacancies.
Job Type: Full-time
Pay: $17.50 - $20.00 per hour
Expected hours: No more than 40 per week
Location: Grand Rapids, MI 49525
#J-18808-Ljbffr
Responsibilities
Marketing:
Enter unit details in AppFolio, schedule photos, write listing descriptions, and post to AppFolio, Facebook Marketplace, and social media platforms.
Lead Generation:
Respond to inquiries daily, follow up with leads, and schedule tours.
Tours:
Confirm appointments, conduct persuasive tours, collect prospect contact info, send applications.
Applications:
Follow up with prospects, screen applicants (income, credit, background, landlord references), and manage approvals.
Leasing Documents:
Create property-specific lease templates, draft leases, and set up charges in AppFolio.
Move-Ins:
Send move-in instructions, verify utility/waste setup, ensure all payments/fees are collected, activate tenant portal, and manage key handoff and move in checklists.
Renewals:
Start discussions 4 months prior to lease end, explain changes, send renewals via AppFolio, follow up until signed, and report non-renewal reasons.
Tenant Communication:
Handle questions, lease enforcement, pets, smoking, damages, unauthorized occupants, and noise complaints. Refer maintenance requests to AppFolio.
Delinquencies:
Contact tenants with balances by the 5th, set payment plans, enforce agreements, send demand for possession notices if needed, and manage eviction cases.
Additional Services:
Create marketing materials in Canva, develop templates, improve processes, and update website leasing content.
Requirements
Drivers License
In office work
Real Estate Salesperson License or willing to take 40 hour class/exam.
Show properties on nights/weekends as needed to fill vacancies.
Job Type: Full-time
Pay: $17.50 - $20.00 per hour
Expected hours: No more than 40 per week
Location: Grand Rapids, MI 49525
#J-18808-Ljbffr