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Heinemann Americas, Inc.

Supply and Demand Planner

Heinemann Americas, Inc., Coral Gables, Florida, United States

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Overview Heinemann Americas, Inc. is a key player in cruise retail and distribution, serving cruise lines, airports, airlines, border shops, free trade zones, and crew shops across North, Central, and South America as well as the Caribbean. The role is located in Coral Gables, FL.

Responsibilities

Demand and supply planning for assigned product categories, preparing forecasts for internal (SAP Planning) and external (Suppliers) use at the Category, Supplier, or Article level.

Analyze actual demand versus forecasts and improve forecast accuracy through enhanced forecasting processes.

Manage supply from vendors and inventory in the warehouse to ensure product availability for all customers, assuring arrival of merchandise in time and in full by managing Purchase Orders with vendors and optimizing inventory level.

Continuous improvement of forecasting and supply processes and systems.

Prepare background information to support sales forecasting.

Plan and execute Purchase Orders to global suppliers and maintain their status within the SAP System.

Report proactively product availability issues and work on solutions.

Analyze inventories to determine how to increase inventory turns, reduce waste, or optimize customer service.

Analyze and optimize lead time and sourcing cost.

Lead root‑cause analysis into major forecast variances.

Lead initiatives to improve forecast accuracy and monitor and report Supplier Performance: On Time In Full (OTIF).

Lead and maintain Open to Buy process for assigned Categories with alignment on receipts and inventory levels.

Present business results and forecasts during monthly OTB meetings.

Provide continuous improvement to reporting, interpreting data and developing actionable strategies based on results.

Collaborate with Logistics on inbound and outbound product flow for enhanced speed‑to‑market initiatives.

Monitor, report and analyze significant variances between customer ordering and sales forecast.

Maintain relationships with suppliers, consistently discussing performance metrics to provide performance feedback and forecasts.

Implement new or improved supply chain processes and continuously look for improvements within operations.

Utilize and optimize available tools to deliver product in line with forecast demand – including data analysis, promotional activity and collaboration with sales/operations, commerce/marketing and category management teams.

Work with vendor partners to improve/increase fill rates, timely shipping, and vendor compliance.

Working pro‑actively with various departments to realize efficiencies and manage expectations.

Qualifications

Bachelor’s degree in Business, Operations, Supply Chain or minimum 5 years relevant experience.

Minimum of 3 years Supply Chain (planning & procurement) experience.

Knowledge & Skills

SAP knowledge preferred (ERP, F&R).

Strong analytical, planning and organizational skills.

Strong interpersonal and communication skills (oral & written).

Self‑starter with ability to work independently under pressure and react quickly to changing priorities.

Excellent retail math and critical thinking skills required, as well as the ability to communicate at the appropriate level of detail or summarization, given the audience and objective.

Financial savvy including experience with cost inventory methods of accounting.

Proficiency in Microsoft applications such as Outlook, Excel, Word, Power Point; strong Excel skills required as the position involves creating/maintaining many complex spreadsheets. Experience with Pivot Table Access preferred.

Physical Demands The physical demands described here are representative of those requirements employees must meet to perform the essential functions of this job with or without reasonable accommodations. While performing job functions the employee is regularly required to sit, stand, write, review and type reports, compile data, operate a pc, communicate, listen, and assess information. The employee may move about the office complex, may travel to other office locations and may lift, push, pull or move 10 – 15 pounds. Visual requirements include distant, close and color vision, and ability to adjust focus.

Employment Details Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Supply Chain Industries: Retail

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