Aimbridge Hospitality
Courtyard Union Square - Front Desk Agent
Aimbridge Hospitality, San Francisco, California, United States, 94199
Courtyard Union Square - Front Desk Agent
Join to apply for the
Courtyard Union Square - Front Desk Agent
role at
Aimbridge Hospitality
Pay Range $25.00/hr - $27.00/hr
About the Role The Front Desk Agent is the pivotal hub of guest experience, mastering customer service and communication to create a seamless and inviting stay for all guests. This role manages guest interactions and keeps the front desk running like a well-oiled machine.
Key Responsibilities
Customer Service Excellence: Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Deliver exceptional guest service and enhance guest satisfaction.
Communication: Effectively convey information and ideas, address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
Problem Solving: Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
Multitasking: Manage multiple tasks efficiently, including handling reservations, check‑ins, and check‑outs.
Financial Skills: Work with and understand financial information, performing basic arithmetic functions as needed.
Education & Experience
High school diploma or equivalent; experience in a hotel or related field preferred.
Familiarity with hotel management software and Microsoft Office suite.
Benefits
Daily Pay available after an initial waiting period.
Medical, Dental, and Vision Coverage.
Short‑Term and Long‑Term Disability Income.
Term Life and AD&D Insurance.
Paid Time Off.
Employee Assistance Program.
401k Retirement Plan.
Property Information Just 9 minutes’ walk to Union Square, Courtyard by Marriott San Francisco Union Square features modern rooms with early twentieth century architecture in a prime central downtown location. Luxury bedding and free WiFi are provided in rooms. Guests can work out in the state‑of‑the‑art fitness center. An inventive check‑in process allows seamless guest entry.
Seniority Level Entry level
Employment Type Full‑time
Job Function Management and Manufacturing
Industries Hospitality
Location San Francisco, CA
Referral Program Referrals increase your chances of interviewing at Aimbridge Hospitality by 2x
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Courtyard Union Square - Front Desk Agent
role at
Aimbridge Hospitality
Pay Range $25.00/hr - $27.00/hr
About the Role The Front Desk Agent is the pivotal hub of guest experience, mastering customer service and communication to create a seamless and inviting stay for all guests. This role manages guest interactions and keeps the front desk running like a well-oiled machine.
Key Responsibilities
Customer Service Excellence: Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Deliver exceptional guest service and enhance guest satisfaction.
Communication: Effectively convey information and ideas, address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
Problem Solving: Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
Multitasking: Manage multiple tasks efficiently, including handling reservations, check‑ins, and check‑outs.
Financial Skills: Work with and understand financial information, performing basic arithmetic functions as needed.
Education & Experience
High school diploma or equivalent; experience in a hotel or related field preferred.
Familiarity with hotel management software and Microsoft Office suite.
Benefits
Daily Pay available after an initial waiting period.
Medical, Dental, and Vision Coverage.
Short‑Term and Long‑Term Disability Income.
Term Life and AD&D Insurance.
Paid Time Off.
Employee Assistance Program.
401k Retirement Plan.
Property Information Just 9 minutes’ walk to Union Square, Courtyard by Marriott San Francisco Union Square features modern rooms with early twentieth century architecture in a prime central downtown location. Luxury bedding and free WiFi are provided in rooms. Guests can work out in the state‑of‑the‑art fitness center. An inventive check‑in process allows seamless guest entry.
Seniority Level Entry level
Employment Type Full‑time
Job Function Management and Manufacturing
Industries Hospitality
Location San Francisco, CA
Referral Program Referrals increase your chances of interviewing at Aimbridge Hospitality by 2x
#J-18808-Ljbffr