Bagel Brands
Bagel Brands is the parent company for a national restaurant network featuring favorite breakfast brands such as Einstein Bros., Bruegger’s, Noah’s NY, and Manhattan Bagel. The company values joy, collaboration, and a guest‑first mindset. The Digital Product Manager will play a key role in building and facilitating the digital product strategy for mobile apps, websites, and online ordering platforms for a breakfast‑focused QSR and fast‑casual national restaurant company.
Key Responsibilities
Develop and evolve the digital product vision and roadmap in alignment with business objectives, guest needs, and the broader digital strategy—focusing on mobile apps, web assets, and online ordering functionality.
Operate within the ePMO framework to ensure all digital initiatives follow standardized processes for project governance, reporting, risk management, and cross‑functional alignment.
Work closely with the Marketing, IT and Operations to ensure digital products meet customer needs, operational requirements, and technical feasibility and security.
Lead digital product initiatives from discovery through launch, working with internal and external stakeholders to define requirements, prioritize features, manage timelines, and ensure smooth execution.
Champion a guest‑first mindset in all digital interactions. Use data, research, and feedback to continuously improve UX, interface design, and digital functionality.
Define and track KPIs across platforms (e.g., engagement, conversion, order volume). Use performance insights to drive iterative improvements and demonstrate ROI on digital investments.
Manage relationships with third‑party vendors (e.g., mobile app developers, online ordering providers, loyalty platforms) to ensure service quality, innovation, and system integration.
Prioritize feature backlogs and ensure timely and quality delivery of product enhancements.
Monitor industry trends and emerging technologies in digital ordering, mobile commerce, and customer engagement to inform future product decisions.
Qualifications
3–5 years of experience in digital product management, in the restaurant, retail, or e‑commerce industries.
Experience managing digital products within a project management or enterprise program environment.
Strong collaboration skills, especially with marketing, IT, and operations teams.
Solid understanding of web/mobile app development, online ordering systems, and digital customer journeys.
Familiarity with Agile and Waterfall project methodologies; experience using tools like JIRA, Asana, or Smartsheet.
Strong analytical mindset and ability to turn data into actionable insights.
Excellent communication, presentation, and stakeholder management skills.
Passion for food, hospitality, and delivering a great guest experience is a plus.
1720 S Bellaire St., Denver, CO 80222
Compensation Range: $115,000 – $135,000 per year plus bonus.
Bagel Brands is committed to providing equal employment opportunity and fair treatment in employment without regard to race, ethnicity, color, religion, gender identity or expression, sexual orientation, age, national origin or ancestry, physical or mental disability, military status or any other basis protected by applicable federal, state and local law. Bagel Brands makes employment decisions based solely on qualifications for the position.
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Key Responsibilities
Develop and evolve the digital product vision and roadmap in alignment with business objectives, guest needs, and the broader digital strategy—focusing on mobile apps, web assets, and online ordering functionality.
Operate within the ePMO framework to ensure all digital initiatives follow standardized processes for project governance, reporting, risk management, and cross‑functional alignment.
Work closely with the Marketing, IT and Operations to ensure digital products meet customer needs, operational requirements, and technical feasibility and security.
Lead digital product initiatives from discovery through launch, working with internal and external stakeholders to define requirements, prioritize features, manage timelines, and ensure smooth execution.
Champion a guest‑first mindset in all digital interactions. Use data, research, and feedback to continuously improve UX, interface design, and digital functionality.
Define and track KPIs across platforms (e.g., engagement, conversion, order volume). Use performance insights to drive iterative improvements and demonstrate ROI on digital investments.
Manage relationships with third‑party vendors (e.g., mobile app developers, online ordering providers, loyalty platforms) to ensure service quality, innovation, and system integration.
Prioritize feature backlogs and ensure timely and quality delivery of product enhancements.
Monitor industry trends and emerging technologies in digital ordering, mobile commerce, and customer engagement to inform future product decisions.
Qualifications
3–5 years of experience in digital product management, in the restaurant, retail, or e‑commerce industries.
Experience managing digital products within a project management or enterprise program environment.
Strong collaboration skills, especially with marketing, IT, and operations teams.
Solid understanding of web/mobile app development, online ordering systems, and digital customer journeys.
Familiarity with Agile and Waterfall project methodologies; experience using tools like JIRA, Asana, or Smartsheet.
Strong analytical mindset and ability to turn data into actionable insights.
Excellent communication, presentation, and stakeholder management skills.
Passion for food, hospitality, and delivering a great guest experience is a plus.
1720 S Bellaire St., Denver, CO 80222
Compensation Range: $115,000 – $135,000 per year plus bonus.
Bagel Brands is committed to providing equal employment opportunity and fair treatment in employment without regard to race, ethnicity, color, religion, gender identity or expression, sexual orientation, age, national origin or ancestry, physical or mental disability, military status or any other basis protected by applicable federal, state and local law. Bagel Brands makes employment decisions based solely on qualifications for the position.
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