Omni Hotels & Resorts
Food & Beverage Supervisor | Top Draft Sports Bar
Omni Hotels & Resorts, Atlanta, Georgia, United States, 30383
Food & Beverage Supervisor | Top Draft Sports Bar
Apply for the Food & Beverage Supervisor role at Omni Hotels & Resorts.
Location Omni Atlanta Hotel at Centennial Park – a four‑diamond luxury hotel in downtown Atlanta. The hotel is connected to Philips Arena, the Georgia World Congress Center and is the closest hotel to Mercedes‑Benz Stadium.
Job Description Ensure proper training and supervision of all associates. Deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures.
Responsibilities
Have full knowledge of all menus and beverage menus.
Have full knowledge of responsible alcohol service.
Proper setup and breakdown of area and service station.
Provide the highest quality guest interactions – be pleasant, friendly and polite to everyone.
Provide cocktail service throughout Top Draft.
Multi‑task several guests and duties at once, maintaining the highest levels of service.
Take food and beverage orders from guests.
Enter orders into the computer ensuring accuracy and timeliness.
Manage walk‑up and seated guests appropriately.
Prepare beverages for servers from printed tickets.
Follow service standards and best practices at all times.
Demonstrate excellent teamwork with internal associates.
Responsible for assigned shift, assisting in overall management.
Demonstrate full working knowledge of POS system.
Maintain a clean and safe work environment.
Be pleasant, smile, and greet all guests, using guest names when obtained.
Assist in overall supervision of the department.
Check staff punctuality.
Must have sense of urgency throughout entire shift.
Handle guest comments and complaints.
Stay on the floor during operating hours.
Communicate with guests and receive feedback.
Observe, teach, and correct associates’ service.
Maintain condition of Top Draft.
Assist manager with schedule, forecast, payroll, email, Kronos, Medallia, MOS.
Perform any other duties assigned by Management.
Qualifications
Previous supervisor experience preferred.
Must be knowledgeable of wines, beer and liquor.
Must have TIPs Certification.
Must have Food Handler Certification.
Able to stand for extended periods of time.
Able to work long hours/shifts.
Able to read and write English proficiently.
Able to lift and carry 20 pounds routinely, and up to 50 pounds occasionally.
Able to walk, sit, stand, squat, reach, and lean in the course of daily business.
Able to carry and balance oval and cocktail trays.
Able to push purchasing carts for a distance.
Self‑motivated, and ability to work with limited supervision.
Ability to work a flexible schedule to include weekends, holidays, and AM and PM shifts.
Equal Opportunity Omni Hotels & Resorts is an equal opportunity employer. The EEO poster and its supplement are available using the following links: EEOC EEO Poster and OFCCP Pay Transparency Nondiscrimination policy statement.
Special Assistance If you need special assistance to apply for this position, please send an email to applicationassistance@omnihotels.com.
#J-18808-Ljbffr
Location Omni Atlanta Hotel at Centennial Park – a four‑diamond luxury hotel in downtown Atlanta. The hotel is connected to Philips Arena, the Georgia World Congress Center and is the closest hotel to Mercedes‑Benz Stadium.
Job Description Ensure proper training and supervision of all associates. Deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures.
Responsibilities
Have full knowledge of all menus and beverage menus.
Have full knowledge of responsible alcohol service.
Proper setup and breakdown of area and service station.
Provide the highest quality guest interactions – be pleasant, friendly and polite to everyone.
Provide cocktail service throughout Top Draft.
Multi‑task several guests and duties at once, maintaining the highest levels of service.
Take food and beverage orders from guests.
Enter orders into the computer ensuring accuracy and timeliness.
Manage walk‑up and seated guests appropriately.
Prepare beverages for servers from printed tickets.
Follow service standards and best practices at all times.
Demonstrate excellent teamwork with internal associates.
Responsible for assigned shift, assisting in overall management.
Demonstrate full working knowledge of POS system.
Maintain a clean and safe work environment.
Be pleasant, smile, and greet all guests, using guest names when obtained.
Assist in overall supervision of the department.
Check staff punctuality.
Must have sense of urgency throughout entire shift.
Handle guest comments and complaints.
Stay on the floor during operating hours.
Communicate with guests and receive feedback.
Observe, teach, and correct associates’ service.
Maintain condition of Top Draft.
Assist manager with schedule, forecast, payroll, email, Kronos, Medallia, MOS.
Perform any other duties assigned by Management.
Qualifications
Previous supervisor experience preferred.
Must be knowledgeable of wines, beer and liquor.
Must have TIPs Certification.
Must have Food Handler Certification.
Able to stand for extended periods of time.
Able to work long hours/shifts.
Able to read and write English proficiently.
Able to lift and carry 20 pounds routinely, and up to 50 pounds occasionally.
Able to walk, sit, stand, squat, reach, and lean in the course of daily business.
Able to carry and balance oval and cocktail trays.
Able to push purchasing carts for a distance.
Self‑motivated, and ability to work with limited supervision.
Ability to work a flexible schedule to include weekends, holidays, and AM and PM shifts.
Equal Opportunity Omni Hotels & Resorts is an equal opportunity employer. The EEO poster and its supplement are available using the following links: EEOC EEO Poster and OFCCP Pay Transparency Nondiscrimination policy statement.
Special Assistance If you need special assistance to apply for this position, please send an email to applicationassistance@omnihotels.com.
#J-18808-Ljbffr