Omni Hotels & Resorts
Food & Beverage Supervisor (PM) | New South Kitchen
Omni Hotels & Resorts, Atlanta, Georgia, United States, 30383
Overview
Omni Atlanta Hotel at Centennial Park is a four-diamond luxury hotel located in downtown Atlanta, within the Centennial Park District. It is connected to Philips Arena and the Georgia World Congress Center and is the closest hotel to the Mercedes-Benz Stadium. Omni associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, and a reputation for exceptional service. If you are friendly, motivated, and have a passion to serve others, this may be your perfect match. Job Description: To ensure proper training and supervision of all associates, to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures. Responsibilities
Assist in overall supervision of all outlets within the food and beverage department Have full knowledge of all menus and beverage menus Have full knowledge of responsible alcohol service Proper setup and breakdown of area and service station Provide the highest quality guest interactions - be pleasant, friendly and polite to everyone Provide cocktail service throughout all outlets Multi-task several guests and duties at once, maintaining the highest levels of service Take food and beverage orders from guests Enter orders to the computer ensuring accuracy and timeliness Manage walk-up and seated guests appropriately Prepare beverages for servers from printed tickets Follow service standards and best practices at all times Demonstrate excellent teamwork with internal associates Responsible for assigned shift, assisting in overall management Demonstrate full working knowledge of POS system Maintain a clean and safe work environment Be pleasant, smile, and greet all guests, using guest names when obtained Check staff punctuality Must have sense of urgency throughout entire shift Handle guest comments and complaints Stay on the floor during operating hours Communicate with guests and receive feedback Observe, teach, and correct associates' service Maintain condition of outlets Assist manager with schedule, forecast, payroll, email, Kronos, Medallia, MOS Perform any other duties assigned by Management Qualifications
Previous supervisor experience in food and beverage highly preferred Must be knowledgeable of wines, beer and liquor Must have TIPs Certification Must have Food Handler Certification Able to stand for extended periods of time Able to work long hours/shifts Able to read and write English proficiently Able to lift and carry 20 pounds routinely, and up to 50 pounds occasionally Able to walk, sit, stand, squat, reach, and lean in the course of daily business Able to carry and balance oval and cocktail trays Able to push purchasing carts for a distance Self motivated, and ability to work with limited supervision Ability to work a flexible schedule to include weekends, holidays, and AM and PM shifts Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO poster and its supplement are available via the official links. If you need special assistance to apply, please email applicationassistance@omnihotels.com. Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Management and Manufacturing Industries: Hospitality Note: This posting may include other standard marketing language; it is not intended to introduce new requirements beyond the responsibilities and qualifications above.
#J-18808-Ljbffr
Omni Atlanta Hotel at Centennial Park is a four-diamond luxury hotel located in downtown Atlanta, within the Centennial Park District. It is connected to Philips Arena and the Georgia World Congress Center and is the closest hotel to the Mercedes-Benz Stadium. Omni associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, and a reputation for exceptional service. If you are friendly, motivated, and have a passion to serve others, this may be your perfect match. Job Description: To ensure proper training and supervision of all associates, to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures. Responsibilities
Assist in overall supervision of all outlets within the food and beverage department Have full knowledge of all menus and beverage menus Have full knowledge of responsible alcohol service Proper setup and breakdown of area and service station Provide the highest quality guest interactions - be pleasant, friendly and polite to everyone Provide cocktail service throughout all outlets Multi-task several guests and duties at once, maintaining the highest levels of service Take food and beverage orders from guests Enter orders to the computer ensuring accuracy and timeliness Manage walk-up and seated guests appropriately Prepare beverages for servers from printed tickets Follow service standards and best practices at all times Demonstrate excellent teamwork with internal associates Responsible for assigned shift, assisting in overall management Demonstrate full working knowledge of POS system Maintain a clean and safe work environment Be pleasant, smile, and greet all guests, using guest names when obtained Check staff punctuality Must have sense of urgency throughout entire shift Handle guest comments and complaints Stay on the floor during operating hours Communicate with guests and receive feedback Observe, teach, and correct associates' service Maintain condition of outlets Assist manager with schedule, forecast, payroll, email, Kronos, Medallia, MOS Perform any other duties assigned by Management Qualifications
Previous supervisor experience in food and beverage highly preferred Must be knowledgeable of wines, beer and liquor Must have TIPs Certification Must have Food Handler Certification Able to stand for extended periods of time Able to work long hours/shifts Able to read and write English proficiently Able to lift and carry 20 pounds routinely, and up to 50 pounds occasionally Able to walk, sit, stand, squat, reach, and lean in the course of daily business Able to carry and balance oval and cocktail trays Able to push purchasing carts for a distance Self motivated, and ability to work with limited supervision Ability to work a flexible schedule to include weekends, holidays, and AM and PM shifts Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO poster and its supplement are available via the official links. If you need special assistance to apply, please email applicationassistance@omnihotels.com. Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Management and Manufacturing Industries: Hospitality Note: This posting may include other standard marketing language; it is not intended to introduce new requirements beyond the responsibilities and qualifications above.
#J-18808-Ljbffr