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TikTok

Search Operations Specialist - USDS

TikTok, San Jose, California, United States, 95199

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Overview

TikTok Search Operation team plays a key role in improving users’ search experience by investigating user feedback, evaluating search results, and analyzing data. Responsibilities

Complete assessment of search quality, review and categorize the types of bad cases to help the search product and algorithm improve Investigate users' search requirements through data and user feedback Provide ideal search results and suggestions for search product and algorithms according to user investigation Help identify potential trust and safety risks Help improve the policies for search products Qualifications

Minimum Qualifications BA/BS degree in tech related background or equivalent experience in a relevant field Excellent problem-solving skills and sense of responsibility 2+ years of experience in conducting evaluations or data labeling Familiar with common Office software In-depth understanding of pop culture and familiarity with Internet usage habits of users Preferred Qualifications Experience in search related business or other Internet related business Experience in data labeling, user feedback, content moderation or similar operation jobs Other employment details

As a condition of employment, all successful candidates must be able to establish authorization to work in the United States. For this position, the Company does not provide sponsorship or any immigration-related benefits. About USDS

U.S. Data Security (USDS) is a TikTok subsidiary in the U.S. created to provide heightened focus and governance to data protection policies and content assurance protocols to keep U.S. users safe. The teams within USDS span Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more. Data Security Statement This role requires the ability to work with and support systems designed to protect sensitive data and information and will be subject to national security-related screening. Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our teams work together to create value for our communities, inspire creativity and bring joy. We value curiosity, humility, and impact, and strive to grow with our people. Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. We celebrate diverse voices and aim to reflect the communities we reach. Job Information

Compensation

Description (Hourly): The hourly rate range for this position in the selected city is $31.67 - $51.28. Compensation may vary based on qualifications, skills, competencies, experience, and location. Base pay is part of the Total Package and may be eligible for bonuses, incentives, and stock units. Benefits may vary by location. Day-one benefits include medical, dental, vision, 401(k) with company match, paid parental leave, disability coverage, life insurance, wellbeing benefits, and paid time off. Work Authorization

- This role requires authorization to work in the United States. No sponsorship is offered. Note: This revision removes unrelated job postings and boilerplate listings, and focuses on responsibilities, qualifications, and essential company information relevant to the role.

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