Washington Metropolitan Area Transit Authority (WMATA)
Manager, Technical Training and Development, Maintenance Training programs
Washington Metropolitan Area Transit Authority (WMATA), Washington, District of Columbia, us, 20022
Manager, Technical Training and Development, Maintenance Training programs
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Manager, Technical Training and Development, Maintenance Training programs
role at
Washington Metropolitan Area Transit Authority (WMATA) .
Marketing Statement At Metro, we invest in staff to expand career pathways and develop the next generation of Metro leaders and technical skills experts. We aim to attract, develop, and retain top talent where individuals feel valued, supported, and proud of their contribution.
Job Description The Technical Training and Development team is hiring for Manager, Technical Training and Development to lead instructional staff and manage the training programs for the Maintenance Training programs at Metro. The manager collaborates with multiple levels of Metro leadership and leads a team of instructors and support staff. The ideal candidate would have experience in implementing adult‑learning practices, executing technical apprenticeship programs, coaching and developing industrial or instructional staff, managing and communicating to differing levels of management and stakeholders, and leading teams to achieve organizational goals.
Maintenance Training provides new and refresher training for Bus Mechanics and Fleet Servicers and Rail Car Mechanics, and supervisory staff and manages hybrid learning through instructor‑led classroom, hands‑on training, and computer‑based training. If you are passionate, inspiring, authentic, and looking to work in a dynamic, fast‑paced, and stimulating environment, come join us.
Minimum Qualifications
An Associates' degree from an accredited college or university in Education, Instructional Design, Engineering, Human Resources Development, Urban Transit, Transportation or a related field
In lieu of an Associate degree, a High School Diploma or GED plus two (2) years of experience in developing and administering technical training, maintenance, safety skills and/or transit operations programs in an industrial setting.
A minimum of seven (7) years of progressively responsible experience in developing and/or administering technical training, employee development programs in an industrial setting; and/or a combination of developing and administering technical training experience, with field experience in transit engineering, operations, fleet maintenance, and/or infrastructure maintenance.
A valid Drivers License
Infrastructure or Rail assignments require Roadway Worker Protection qualification within three (3) months of hire.
Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.
Summary The Manager, Technical Training and Development is responsible for the establishment, management, execution, and continuous improvement of technical skills, maintenance skills, and/or operational training programs supporting Infrastructure, Fleet, and/or Transportation organizations at WMATA. This leader enforces WMATA's rules, regulations, policies, and procedures, establishes and/or introduces innovative training standards/methods for new and existing employees to improve key performance indicators (KPIs) and workload measures to the standards of the assigned department.
Essential Functions
Manages a staff of supervisors and instructors assigned to develop and implement comprehensive training programs for initial qualification and continual training, including associated apprentice and technical skills (TSP) programs.
Implements and manages a systematic approach to training and development to ensure the effectiveness of training programs provided, performing needs analyses, skills gap assessments, and training evaluations to verify quality and effectiveness.
Collaborates with internal and client department leadership for continuous improvement of training development and delivery, identifying training needs, directing curriculum development and improvement, and recommending alternative vendors/external education resources.
Establishes and manages comprehensive technical skills training programs based on adult learning and instructional design best practices, incorporating innovative and effective techniques, to ensure engagement of a diverse workforce and effective delivery of intended training objectives.
Monitors findings from internal and external audits to ensure that required changes are updated into instructional programs, policies, and procedures, operating as training expert and/or point of contact in Corrective Action Plan workshops and communications.
Oversees the development and implementation of training manuals and curricula, evaluation procedures, test instruments, simulators, mock‑ups, and training media, ensuring that current modifications and new equipment are incorporated into all instructional programs.
Ensures accurate and complete records for each apprentice/trainee showing their attendance, work experience, related instruction and progress.
Provides review and approval of contractor training programs, including development of instructional specifications, review and approval of deliverables, scheduling, coordinating, and monitoring of training.
Supervises staff, recommending applicant selection, disciplinary actions, resolving grievances, assigning duties, conducting performance evaluations, approving leave requests and timesheets, and ensuring appropriate subordinate training is provided.
Develops, administers, and implements effective employee selection/promotional examinations, reviews promotional eligibility standards, and supervises the transfer/promotion of operations and infrastructure employees, ensuring compliance with Federal regulations, guidelines and WMATA policy.
Provides quarterly status reports including budget, goals, activities, accomplishments, and projections; forecasts and recommends long‑term instructional and documentation program budgets and resource requirements.
Evaluation Criteria
Skills and/or behavioral assessment
Personal interview
Verification of education and experience (including certifications and licenses)
Criminal background check (a criminal conviction is not an automatic bar to employment)
Medical examination including a drug and alcohol screening (for safety‑sensitive positions)
Review of a current motor vehicle report
Closing WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law. This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.
Seniority level: Not Applicable
Employment type: Full‑time
Job function: Human Resources
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Manager, Technical Training and Development, Maintenance Training programs
role at
Washington Metropolitan Area Transit Authority (WMATA) .
Marketing Statement At Metro, we invest in staff to expand career pathways and develop the next generation of Metro leaders and technical skills experts. We aim to attract, develop, and retain top talent where individuals feel valued, supported, and proud of their contribution.
Job Description The Technical Training and Development team is hiring for Manager, Technical Training and Development to lead instructional staff and manage the training programs for the Maintenance Training programs at Metro. The manager collaborates with multiple levels of Metro leadership and leads a team of instructors and support staff. The ideal candidate would have experience in implementing adult‑learning practices, executing technical apprenticeship programs, coaching and developing industrial or instructional staff, managing and communicating to differing levels of management and stakeholders, and leading teams to achieve organizational goals.
Maintenance Training provides new and refresher training for Bus Mechanics and Fleet Servicers and Rail Car Mechanics, and supervisory staff and manages hybrid learning through instructor‑led classroom, hands‑on training, and computer‑based training. If you are passionate, inspiring, authentic, and looking to work in a dynamic, fast‑paced, and stimulating environment, come join us.
Minimum Qualifications
An Associates' degree from an accredited college or university in Education, Instructional Design, Engineering, Human Resources Development, Urban Transit, Transportation or a related field
In lieu of an Associate degree, a High School Diploma or GED plus two (2) years of experience in developing and administering technical training, maintenance, safety skills and/or transit operations programs in an industrial setting.
A minimum of seven (7) years of progressively responsible experience in developing and/or administering technical training, employee development programs in an industrial setting; and/or a combination of developing and administering technical training experience, with field experience in transit engineering, operations, fleet maintenance, and/or infrastructure maintenance.
A valid Drivers License
Infrastructure or Rail assignments require Roadway Worker Protection qualification within three (3) months of hire.
Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.
Summary The Manager, Technical Training and Development is responsible for the establishment, management, execution, and continuous improvement of technical skills, maintenance skills, and/or operational training programs supporting Infrastructure, Fleet, and/or Transportation organizations at WMATA. This leader enforces WMATA's rules, regulations, policies, and procedures, establishes and/or introduces innovative training standards/methods for new and existing employees to improve key performance indicators (KPIs) and workload measures to the standards of the assigned department.
Essential Functions
Manages a staff of supervisors and instructors assigned to develop and implement comprehensive training programs for initial qualification and continual training, including associated apprentice and technical skills (TSP) programs.
Implements and manages a systematic approach to training and development to ensure the effectiveness of training programs provided, performing needs analyses, skills gap assessments, and training evaluations to verify quality and effectiveness.
Collaborates with internal and client department leadership for continuous improvement of training development and delivery, identifying training needs, directing curriculum development and improvement, and recommending alternative vendors/external education resources.
Establishes and manages comprehensive technical skills training programs based on adult learning and instructional design best practices, incorporating innovative and effective techniques, to ensure engagement of a diverse workforce and effective delivery of intended training objectives.
Monitors findings from internal and external audits to ensure that required changes are updated into instructional programs, policies, and procedures, operating as training expert and/or point of contact in Corrective Action Plan workshops and communications.
Oversees the development and implementation of training manuals and curricula, evaluation procedures, test instruments, simulators, mock‑ups, and training media, ensuring that current modifications and new equipment are incorporated into all instructional programs.
Ensures accurate and complete records for each apprentice/trainee showing their attendance, work experience, related instruction and progress.
Provides review and approval of contractor training programs, including development of instructional specifications, review and approval of deliverables, scheduling, coordinating, and monitoring of training.
Supervises staff, recommending applicant selection, disciplinary actions, resolving grievances, assigning duties, conducting performance evaluations, approving leave requests and timesheets, and ensuring appropriate subordinate training is provided.
Develops, administers, and implements effective employee selection/promotional examinations, reviews promotional eligibility standards, and supervises the transfer/promotion of operations and infrastructure employees, ensuring compliance with Federal regulations, guidelines and WMATA policy.
Provides quarterly status reports including budget, goals, activities, accomplishments, and projections; forecasts and recommends long‑term instructional and documentation program budgets and resource requirements.
Evaluation Criteria
Skills and/or behavioral assessment
Personal interview
Verification of education and experience (including certifications and licenses)
Criminal background check (a criminal conviction is not an automatic bar to employment)
Medical examination including a drug and alcohol screening (for safety‑sensitive positions)
Review of a current motor vehicle report
Closing WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law. This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.
Seniority level: Not Applicable
Employment type: Full‑time
Job function: Human Resources
#J-18808-Ljbffr