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Viking Engineering and Development

Field Service Engineer- Capital Equipment

Viking Engineering and Development, Dallas, Texas, United States, 75215

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Viking Engineering and Development is looking for a dynamic Field Service Engineer to support customers by installing, troubleshooting, repairing, and maintaining our industry‑leading wood fastening machines.

Responsibilities

Install, service, troubleshoot, and maintain Viking equipment using electrical, pneumatic, hydraulic, and mechanical knowledge.

Read and interpret blueprints, schematics, and technical manuals to ensure proper assembly and operation.

Test and calibrate equipment to ensure functionality and compliance with specifications.

Perform modifications and repairs; document changes accurately and communicate with engineering teams.

Train customer operators and maintenance staff on equipment operation, safety, and preventive maintenance.

Provide phone support as needed.

Maintain strong customer relationships by addressing issues professionally and efficiently.

Provide detailed and accurate service reports and expense reports in a timely manner.

Ensure all work complies with company safety standards and OSHA regulations.

Required Skills and Experience

3+ years of experience in field service of industrial equipment or related mechanical/electrical roles.

High mechanical aptitude, problem‑solving and troubleshooting ability especially in electrical systems, PLCs, and mechanical systems.

Ability to read, analyze and interpret technical journals, manuals, blueprints, and schematics.

Experience with pneumatics and hydraulics preferred.

Valid driver's license and clean driving record.

A two‑year degree in mechatronics or automated machines is preferred.

Preferred Software Experience

Microsoft Office Suite – Word, Excel, Access, Publisher, PowerPoint, and Outlook.

Emerson and B&R programming software.

SolidWorks.

Travel Required This role will train in our Blaine, MN location and will office out of Blaine when in‑town. This is a high travel position, both domestically and internationally. Candidates should expect to travel extensively, be able to drive for extended periods of time, and obtain a U.S. passport to travel internationally on occasion (75–100% travel on average is required).

Pay and Benefits Starting pay for this position is $33.00 – $50.00 per hour and is highly dependent on applicable experience and skills. This is the targeted range for new hires, but over time there is potential to earn more as you grow in the role and gain experience, skills, and tenure.

Benefits Package

Health, Dental, and Vision Insurance.

STD, LTD, Basic and Voluntary Life Insurance.

HSA and FSA options.

401(k) matching.

Paid Time Off.

Paid Holidays.

Viking Ownership Program.

Viking Annual Bonus.

Mileage reimbursement.

Travel reimbursement.

Expense account.

Annual Bonus Program.

Salary: $33.00 - $50.00 per hour

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