New Orleans, Louisiana
UTILITY PROGRAM RELATIONS SUPERVISOR (CLASS CODE 3463)
New Orleans, Louisiana, New Orleans, Louisiana, United States, 70123
Responsibilities
Responsible supervisory and technical work in assigning, coordinating, participating in, and leading activities of utility program specific communications plans for the Deputy General Superintendent of Water Programs. Work includes training and directing staff, communicating with individual customers as well as larger commercial entities, creating communications plans with specific terms and durations depending on the program, and coordinating efforts across Board and City departments to ensure effective and complete communication; and related work as required.
Qualifications
Possession of a valid driver's license.
A Bachelor's Degree from an accredited college or university.
Five (5) years of experience in call center, customer service center or performing related customer service functions including one year experience in a management or supervisory capacity.
* Prior to appointment, the hiring agency is required to verify education and license claimed by the applicant to qualify for this classification. If selected for hire, applicants must provide original documents of their qualifying credentials to the hiring agency prior to their start date in this job classification.
EEO Statement The CITY OF NEW ORLEANS IS AN EQUAL OPPORTUNITY EMPLOYER AND DOES NOT DISCRIMINATE ON THE BASIS OF RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, PHYSICAL OR MENTAL DISABILITY, SEXUAL ORIENTATION, CREED, CULTURE, OR ANCESTRY. REQUESTS FOR ALTERNATE FORMAT OR ACCOMMODATIONS SHOULD BE DIRECTED TO SHANA PARKER AT (504) 658-3516 OR TTY/VOICE AT (504) 586-4475 or (504) 658-4020.
Domicile Requirement Domicile requirements are currently waived for the purpose of application. However, all new full‑time employees hired into this classification on or after January 1, 2013 must be domiciled in Orleans Parish within 180 days of hire. Airport and public safety employees are excluded from this provision.
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Qualifications
Possession of a valid driver's license.
A Bachelor's Degree from an accredited college or university.
Five (5) years of experience in call center, customer service center or performing related customer service functions including one year experience in a management or supervisory capacity.
* Prior to appointment, the hiring agency is required to verify education and license claimed by the applicant to qualify for this classification. If selected for hire, applicants must provide original documents of their qualifying credentials to the hiring agency prior to their start date in this job classification.
EEO Statement The CITY OF NEW ORLEANS IS AN EQUAL OPPORTUNITY EMPLOYER AND DOES NOT DISCRIMINATE ON THE BASIS OF RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, PHYSICAL OR MENTAL DISABILITY, SEXUAL ORIENTATION, CREED, CULTURE, OR ANCESTRY. REQUESTS FOR ALTERNATE FORMAT OR ACCOMMODATIONS SHOULD BE DIRECTED TO SHANA PARKER AT (504) 658-3516 OR TTY/VOICE AT (504) 586-4475 or (504) 658-4020.
Domicile Requirement Domicile requirements are currently waived for the purpose of application. However, all new full‑time employees hired into this classification on or after January 1, 2013 must be domiciled in Orleans Parish within 180 days of hire. Airport and public safety employees are excluded from this provision.
#J-18808-Ljbffr