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Capovalleytoyota

Service Business Development Center (BDC) Representative

Capovalleytoyota, San Juan Capistrano, California, United States, 92675

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Service Business Development Center (BDC) Representative Capistrano Valley Toyota located in the beautiful city of San Juan Capistrano, CA is looking for a dynamic and results-driven

Service Business Development Center (BDC) Representative .

Overview The

Service Business Development Center (BDC) Representative

answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she receives, processes, and coordinates all incoming service inquiries, requests, and internet queries. In addition, he or she performs clerical and administrative duties for the Service departments.

Responsibilities Answer incoming telephone calls and greet visitors in a friendly and helpful manner. Receive, process, and coordinate all incoming service inquiries, requests, and internet queries. Perform clerical and administrative duties for the Service departments.

Qualifications

Post‑secondary education or training.

Previous experience in a similar position (administrative, clerical, call center, customer service).

Working knowledge of automotive sales/service.

Strong administrative and organizational skills.

Strong phone and computer skills.

Excellent communication and interpersonal skills.

Pleasant and courteous personality; strong phone and computer; organizational skills.

Preferred Experience

1+ years' experience required (sales experience preferred).

3‑6 months of previous professional experience with over‑the‑phone customer service or sales (Inside Sales, Telemarketing).

Excellent telephone, writing, and typing skills.

Strong computer and internet skills, including Microsoft Office suite.

Automotive experience a plus.

Must have drive, passion, and confidence to be successful.

Internet Sales experience a plus.

Bilingual a plus.

Benefits

Health, Dental, Vision, Life, 401K, Health & Wellness Program.

Company‑paid Vacation and Holidays.

Competitive Pay and Discretionary Bonus opportunities.

A supportive and positive space for you to grow and expand your career development.

Company Values TEAMWORK, POSITIVE ATTITUDE, GOAL ORIENTED, LOYALTY, ALWAYS DO YOUR BEST, AND NEVER GIVE UP.

Seniority level Entry level

Employment type Full‑time

Job function Sales and Business Development

Industries Motor Vehicle Manufacturing

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