GRUBBS Family of Dealerships
Automotive Business Development Center (BDC) Representative
GRUBBS Family of Dealerships, Grapevine, Texas, us, 76099
Automotive Business Development Center (BDC) Representative
Join to apply for the
Automotive Business Development Center (BDC) Representative
role at
GRUBBS Family of Dealerships Automotive Business Development Center (BDC) Representative
4 weeks ago Be among the first 25 applicants Join to apply for the
Automotive Business Development Center (BDC) Representative
role at
GRUBBS Family of Dealerships The Business Development Representative answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she receives, processes, and coordinates all service requests, and internet queries. In addition, he or she performs clerical and administrative duties for the Service departments.
The ideal candidate has some previous experience in a similar position (administrative, clerical, call center, customer service, etc.), and a working knowledge of automotive service department. He or she must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.
Responsibilities
Receive inbound and conduct outbound calls to drive traffic for the service department by setting appointments for prospective customers Coordinates questions and issues with the appropriate department personnel Following up on customer visits to ensure customer satisfaction Addressing customer concerns and issues or escalating as needed Confirms special order parts Manages all required paperwork and records and prepares documentation (forms, reports, etc.) when needed Scan documents for the accounting department. Performs other duties as assigned
Qualifications
High school diploma or GED required 1-year experience in a similar position (administrative, clerical, call center, customer service, etc.) Working knowledge of the automotive industry Helpful attitude and friendly demeanor Highly professional and dependable Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress Strong organizational and time management skills Excellent telephone skills Strong computer and internet skills, including Microsoft Office Suite
Benefits
Competitive Pay Paid Time Off (PTO) Medical, Dental & Vision Insurance Life/AD&D Insurance STD & LTD Insurance Pet Insurance 401(k) with company match
Grubbs maintains a strong policy of Equal Employment Opportunity for all associates. We hire, train, promote, and compensate associates based on personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability, or citizenship, as well as other classifications protected by applicable federal, state or local laws. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Retail Motor Vehicles Referrals increase your chances of interviewing at GRUBBS Family of Dealerships by 2x Get notified about new Automotive Specialist jobs in
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Join to apply for the
Automotive Business Development Center (BDC) Representative
role at
GRUBBS Family of Dealerships Automotive Business Development Center (BDC) Representative
4 weeks ago Be among the first 25 applicants Join to apply for the
Automotive Business Development Center (BDC) Representative
role at
GRUBBS Family of Dealerships The Business Development Representative answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she receives, processes, and coordinates all service requests, and internet queries. In addition, he or she performs clerical and administrative duties for the Service departments.
The ideal candidate has some previous experience in a similar position (administrative, clerical, call center, customer service, etc.), and a working knowledge of automotive service department. He or she must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.
Responsibilities
Receive inbound and conduct outbound calls to drive traffic for the service department by setting appointments for prospective customers Coordinates questions and issues with the appropriate department personnel Following up on customer visits to ensure customer satisfaction Addressing customer concerns and issues or escalating as needed Confirms special order parts Manages all required paperwork and records and prepares documentation (forms, reports, etc.) when needed Scan documents for the accounting department. Performs other duties as assigned
Qualifications
High school diploma or GED required 1-year experience in a similar position (administrative, clerical, call center, customer service, etc.) Working knowledge of the automotive industry Helpful attitude and friendly demeanor Highly professional and dependable Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress Strong organizational and time management skills Excellent telephone skills Strong computer and internet skills, including Microsoft Office Suite
Benefits
Competitive Pay Paid Time Off (PTO) Medical, Dental & Vision Insurance Life/AD&D Insurance STD & LTD Insurance Pet Insurance 401(k) with company match
Grubbs maintains a strong policy of Equal Employment Opportunity for all associates. We hire, train, promote, and compensate associates based on personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability, or citizenship, as well as other classifications protected by applicable federal, state or local laws. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Retail Motor Vehicles Referrals increase your chances of interviewing at GRUBBS Family of Dealerships by 2x Get notified about new Automotive Specialist jobs in
Grapevine, TX . Automotive Buying Specialist - BMW of Arlington
Grand Prairie, TX $16.00-$18.00 2 days ago Automotive Parts Warehouse Person - BMW of Arlington
Automotive Parts Counter Person - BMW of Arlington
Dallas, TX $70,000.00-$100,000.00 2 months ago Automotive Accounts Payable- Entry Level
Randall Reed's Planet Ford 635 - Automotive Service Porter
Service Dispatcher Automotive Dealership
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr