Ferguson
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Sales Support Representative - HVAC
role at
Ferguson
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1 day ago Be among the first 25 applicants
Join to apply for the
Sales Support Representative - HVAC
role at
Ferguson
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together we build better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.
Schedule Monday through Friday 7:00 am – 4:00 pm / Saturdays 8:00 am – 12:00 pm every 3-4 weeks
Responsibilities
Work together with Sales associates to support customer needs by determining the best products and solutions.
This position supports HVAC and residential plumbing (Dual-trade).
Ensuring the delivery of personalized customer service through timely quotations and accurate sales orders.
Coordinate deliveries on behalf of customers.
Answer sales calls for general information, addressing and resolving customer concerns or questions.
Ability to effectively use customer relationship management (CRM) system and phone system.
Qualifications
3+ years of sales experience is required.
Experience in HVAC is a plus.
Exhibit strong skills for sales, including the ability to upsell.
Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner.
Ability to react well in a fast-paced environment & follow through on commitments.
Highly motivated and customer service oriented mentality with ability to build relationships is a plus.
General digital literacy including Microsoft Office.
Ability to quickly learn product knowledge and processes.
Benefits Our competitive offering includes health, dental, vision, paid time off, life insurance and a 401(k) with a company match. Additional benefits include mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more.
Pay Range $20.57 - $32.91 per month (for salaried roles) or quarterly for hourly roles.
This role is bonus or incentive plan eligible.
Equal Employment Opportunity: Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. The Company is an equal opportunity employer and abides by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(A) regarding protected veterans, disability, and other categories.
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Sales Support Representative - HVAC
role at
Ferguson
Continue with Google Continue with Google
1 day ago Be among the first 25 applicants
Join to apply for the
Sales Support Representative - HVAC
role at
Ferguson
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together we build better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.
Schedule Monday through Friday 7:00 am – 4:00 pm / Saturdays 8:00 am – 12:00 pm every 3-4 weeks
Responsibilities
Work together with Sales associates to support customer needs by determining the best products and solutions.
This position supports HVAC and residential plumbing (Dual-trade).
Ensuring the delivery of personalized customer service through timely quotations and accurate sales orders.
Coordinate deliveries on behalf of customers.
Answer sales calls for general information, addressing and resolving customer concerns or questions.
Ability to effectively use customer relationship management (CRM) system and phone system.
Qualifications
3+ years of sales experience is required.
Experience in HVAC is a plus.
Exhibit strong skills for sales, including the ability to upsell.
Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner.
Ability to react well in a fast-paced environment & follow through on commitments.
Highly motivated and customer service oriented mentality with ability to build relationships is a plus.
General digital literacy including Microsoft Office.
Ability to quickly learn product knowledge and processes.
Benefits Our competitive offering includes health, dental, vision, paid time off, life insurance and a 401(k) with a company match. Additional benefits include mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more.
Pay Range $20.57 - $32.91 per month (for salaried roles) or quarterly for hourly roles.
This role is bonus or incentive plan eligible.
Equal Employment Opportunity: Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. The Company is an equal opportunity employer and abides by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(A) regarding protected veterans, disability, and other categories.
#J-18808-Ljbffr