Ferguson Enterprises
Sales Support Representative - HVAC
Ferguson Enterprises, Chicago, Illinois, United States, 60290
Overview
Job Posting: Ferguson has been a source of quality supplies since 1953. We aim to build better infrastructure, homes and businesses. Ferguson is a Fortune 500 company providing best-in-class products, service and capabilities across industries including Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson employs approximately 36,000 associates across 1,700 locations and supports a culture of building meaningful careers.
Are you hands-on, customer-focused, and ready to grow your career? Ferguson is hiring
Sales Support Representatives
who are ready to help customers, solve problems, and learn the business from the ground up.
Schedule:
Monday through Friday 7:00 am – 4:00 pm / Saturdays 8:00 am - 12:00 pm every 3-4 weeks.
Responsibilities
Work with Sales associates to support customer needs by determining the best products and solutions.
This position supports HVAC and residential plumbing (Dual-trade).
Ensure the delivery of personalized customer service through timely quotations and accurate sales orders.
Coordinate deliveries on behalf of customers.
Answer sales calls for general information, addressing and resolving customer concerns or questions.
Ability to effectively use customer relationship management (CRM) system and phone system.
Qualifications
3+ years of sales experience is required.
Experience in HVAC is a plus.
Exhibit strong sales skills, including the ability to upsell.
Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner.
Ability to react well in a fast-paced environment and follow through on commitments.
Highly motivated and customer service oriented with ability to build relationships is a plus.
General digital literacy including Microsoft Office.
Ability to quickly learn product knowledge and processes.
Benefits and Culture At Ferguson, we care for each other and support holistic well-being through benefits plans and programs. Our offering includes health, dental, vision, paid time off, life insurance and a 401(k) with company match, plus additional enhancements such as mental health coverage, family building benefits, paid parental leave, associate discounts, and community involvement opportunities.
Pay and Eligibility Pay Range:
$20.57 - $32.91 per hour/monthly (depending on role and location).
Estimated ranges displayed are monthly for salaried roles or hourly for all other roles. This role is Bonus or Incentive Plan eligible. Ferguson complies with wage regulations; starting wage may be higher in certain locations based on local or state requirements.
Equal Opportunity The Company is an equal opportunity employer as well as a government contractor and abides by 41 CFR 60-300.5(a) and 41 CFR 60-741.5(A), prohibiting discrimination against qualified protected Veterans and qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation information is available upon request.
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Are you hands-on, customer-focused, and ready to grow your career? Ferguson is hiring
Sales Support Representatives
who are ready to help customers, solve problems, and learn the business from the ground up.
Schedule:
Monday through Friday 7:00 am – 4:00 pm / Saturdays 8:00 am - 12:00 pm every 3-4 weeks.
Responsibilities
Work with Sales associates to support customer needs by determining the best products and solutions.
This position supports HVAC and residential plumbing (Dual-trade).
Ensure the delivery of personalized customer service through timely quotations and accurate sales orders.
Coordinate deliveries on behalf of customers.
Answer sales calls for general information, addressing and resolving customer concerns or questions.
Ability to effectively use customer relationship management (CRM) system and phone system.
Qualifications
3+ years of sales experience is required.
Experience in HVAC is a plus.
Exhibit strong sales skills, including the ability to upsell.
Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner.
Ability to react well in a fast-paced environment and follow through on commitments.
Highly motivated and customer service oriented with ability to build relationships is a plus.
General digital literacy including Microsoft Office.
Ability to quickly learn product knowledge and processes.
Benefits and Culture At Ferguson, we care for each other and support holistic well-being through benefits plans and programs. Our offering includes health, dental, vision, paid time off, life insurance and a 401(k) with company match, plus additional enhancements such as mental health coverage, family building benefits, paid parental leave, associate discounts, and community involvement opportunities.
Pay and Eligibility Pay Range:
$20.57 - $32.91 per hour/monthly (depending on role and location).
Estimated ranges displayed are monthly for salaried roles or hourly for all other roles. This role is Bonus or Incentive Plan eligible. Ferguson complies with wage regulations; starting wage may be higher in certain locations based on local or state requirements.
Equal Opportunity The Company is an equal opportunity employer as well as a government contractor and abides by 41 CFR 60-300.5(a) and 41 CFR 60-741.5(A), prohibiting discrimination against qualified protected Veterans and qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation information is available upon request.
#J-18808-Ljbffr