Pyramidglobal
Overview
At Pyramid Global Hospitality, we value employees and provide a supportive inclusive environment. The Workplace Ambassador supports day‑to‑day operations of meetings, events and office space reservations.
Responsibilities
Greets guests and escorts to locations.
Supports employee workspace liaison and booking.
Provides guidance for office tickets and A/V issues.
Works closely with Meeting & Event Managers and assists in executing events.
Act as liaison between meeting managers, AV and technical support, food vendors, Paramount group contact.
Provides information and resources to meeting attendees about their event; assists with copies, signage, receiving, shipping and tracking packages.
Walks meeting and event space; reports maintenance, housekeeping and other needs and follows up to ensure concerns are resolved.
Follow up with all change requests to ensure accuracy and operational communication.
Know basic A/V and IT functions to adequately report challenges.
Uses internal systems to monitor desk/office space occupancy, logistics and usage.
Ensures meeting and office/desk spaces are cleaned and ready prior to arrival and in accordance with defined standards.
Provides administrative support as needed to general manager and meeting and event managers.
Collaborates with leaders to develop and support employee programs and special offerings to employees and guests.
Maintains effective communication and positive relationships with all operating departments.
Maintains par office supplies and monthly inventory.
Qualifications
1 year of customer service, hotel or similar experience preferred.
Experience in hospitality industry preferred.
Excellent computer software knowledge of Microsoft Office Suite.
Exceptional organizational skills.
Exceptional communication skills; written and verbal.
Outstanding people building and relationship skills.
High School Diploma or equivalent.
Compensation $32.00/Hr based on qualifications and experience.
Seniority Level Entry level
Employment Type Full‑time
Location New York, NY
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Responsibilities
Greets guests and escorts to locations.
Supports employee workspace liaison and booking.
Provides guidance for office tickets and A/V issues.
Works closely with Meeting & Event Managers and assists in executing events.
Act as liaison between meeting managers, AV and technical support, food vendors, Paramount group contact.
Provides information and resources to meeting attendees about their event; assists with copies, signage, receiving, shipping and tracking packages.
Walks meeting and event space; reports maintenance, housekeeping and other needs and follows up to ensure concerns are resolved.
Follow up with all change requests to ensure accuracy and operational communication.
Know basic A/V and IT functions to adequately report challenges.
Uses internal systems to monitor desk/office space occupancy, logistics and usage.
Ensures meeting and office/desk spaces are cleaned and ready prior to arrival and in accordance with defined standards.
Provides administrative support as needed to general manager and meeting and event managers.
Collaborates with leaders to develop and support employee programs and special offerings to employees and guests.
Maintains effective communication and positive relationships with all operating departments.
Maintains par office supplies and monthly inventory.
Qualifications
1 year of customer service, hotel or similar experience preferred.
Experience in hospitality industry preferred.
Excellent computer software knowledge of Microsoft Office Suite.
Exceptional organizational skills.
Exceptional communication skills; written and verbal.
Outstanding people building and relationship skills.
High School Diploma or equivalent.
Compensation $32.00/Hr based on qualifications and experience.
Seniority Level Entry level
Employment Type Full‑time
Location New York, NY
#J-18808-Ljbffr