TikTok
Site Reliability Engineer, Global E-Commerce
TikTok, San Jose, California, United States, 95199
Site Reliability Engineer, Global E-Commerce
Be among the first 25 applicants. 1 week ago.
We are a leading e‑Commerce platform building an innovative, secure, and intuitive ecosystem for millions of loyal users worldwide. Our product engineering team is responsible for building a global e‑Commerce ecosystem that is innovative, secure, and intuitive. Join us as we drive the future of e‑Commerce at TikTok.
Responsibilities
Be part of the global SRE on‑call rotation and be responsible for Tier‑1 online incident response and devops support.
Be responsible for the service levels of mission‑critical, revenue‑generating e‑Commerce platform and all supporting infrastructure and services.
Define service level indicators and data‑driven objectives, and develop devops/SRE standards, processes, and methodologies to uphold and improve uptime, latency, and system health.
Collaborate cross‑team with engineering and product to ensure key stability and maintainability requirements such as capacity planning and launch reviews are performed to enable transparent service delivery to customers.
Design strategies for risk detection and mitigation, disaster recovery & simulation, release management, cost optimization, engineering quality, etc.
Automation geared towards infrastructure‑as‑code, scalability, and service resiliency.
Implement best practices around incident management, post‑mortem while being part of on‑call rotations.
Qualifications Minimum Qualifications
Bachelor’s or higher degree in Computer Science, similar technical field of study, or equivalent practical experience.
3+ years experience developing, provisioning or maintaining production‑grade large‑scaled distributed systems.
High level of proficiency in Linux OS internals, networking, microservices, databases, caches, etc. in cloud‑native environments.
Demonstrable familiarity with programming or scripting languages (Go/Python/Bash/C++ etc.).
Demonstrable experience in the development and implementation of devops and SRE methodologies.
Preferred Qualifications
Experience in designing, analyzing, and troubleshooting large‑scale distributed systems.
Systematic problem‑solving approach, coupled with effective communication skills and a sense of drive.
About TikTok TikTok is the leading destination for short‑form mobile video. At TikTok, our mission is to inspire creativity and bring joy. Our global headquarters are in Los Angeles and Singapore, with offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us Inspiring creativity is at the core of our mission. Our innovative product helps people authentically express themselves, discover, and connect. Together, we create value for our communities, inspire creativity, and bring joy—every day. We strive to do great things with great people, lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team.
Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. We celebrate diverse voices and aim to create an environment that reflects the many communities we reach.
TikTok Accommodation TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
Job Information Compensation: $136,800 - $259,200 annually. The base pay is one part of the total package and may vary based on qualifications, skills, experience, and location. Additional discretionary bonuses/incentives and restricted stock units may apply.
Benefits include medical, dental, vision insurance, a 401(k) savings plan with company match, paid parental leave, short‑term and long‑term disability coverage, life insurance, wellbeing benefits, 10 paid holidays per year, 10 paid sick days per year, and 17 days of paid personal time (prorated upon hire).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County Candidates: Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws.
Seniority level Associate
Employment type Full‑time
Job function Engineering and Information Technology
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We are a leading e‑Commerce platform building an innovative, secure, and intuitive ecosystem for millions of loyal users worldwide. Our product engineering team is responsible for building a global e‑Commerce ecosystem that is innovative, secure, and intuitive. Join us as we drive the future of e‑Commerce at TikTok.
Responsibilities
Be part of the global SRE on‑call rotation and be responsible for Tier‑1 online incident response and devops support.
Be responsible for the service levels of mission‑critical, revenue‑generating e‑Commerce platform and all supporting infrastructure and services.
Define service level indicators and data‑driven objectives, and develop devops/SRE standards, processes, and methodologies to uphold and improve uptime, latency, and system health.
Collaborate cross‑team with engineering and product to ensure key stability and maintainability requirements such as capacity planning and launch reviews are performed to enable transparent service delivery to customers.
Design strategies for risk detection and mitigation, disaster recovery & simulation, release management, cost optimization, engineering quality, etc.
Automation geared towards infrastructure‑as‑code, scalability, and service resiliency.
Implement best practices around incident management, post‑mortem while being part of on‑call rotations.
Qualifications Minimum Qualifications
Bachelor’s or higher degree in Computer Science, similar technical field of study, or equivalent practical experience.
3+ years experience developing, provisioning or maintaining production‑grade large‑scaled distributed systems.
High level of proficiency in Linux OS internals, networking, microservices, databases, caches, etc. in cloud‑native environments.
Demonstrable familiarity with programming or scripting languages (Go/Python/Bash/C++ etc.).
Demonstrable experience in the development and implementation of devops and SRE methodologies.
Preferred Qualifications
Experience in designing, analyzing, and troubleshooting large‑scale distributed systems.
Systematic problem‑solving approach, coupled with effective communication skills and a sense of drive.
About TikTok TikTok is the leading destination for short‑form mobile video. At TikTok, our mission is to inspire creativity and bring joy. Our global headquarters are in Los Angeles and Singapore, with offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us Inspiring creativity is at the core of our mission. Our innovative product helps people authentically express themselves, discover, and connect. Together, we create value for our communities, inspire creativity, and bring joy—every day. We strive to do great things with great people, lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team.
Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. We celebrate diverse voices and aim to create an environment that reflects the many communities we reach.
TikTok Accommodation TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
Job Information Compensation: $136,800 - $259,200 annually. The base pay is one part of the total package and may vary based on qualifications, skills, experience, and location. Additional discretionary bonuses/incentives and restricted stock units may apply.
Benefits include medical, dental, vision insurance, a 401(k) savings plan with company match, paid parental leave, short‑term and long‑term disability coverage, life insurance, wellbeing benefits, 10 paid holidays per year, 10 paid sick days per year, and 17 days of paid personal time (prorated upon hire).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County Candidates: Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws.
Seniority level Associate
Employment type Full‑time
Job function Engineering and Information Technology
#J-18808-Ljbffr