Medtronic
Sr Customer Success Manager - Robotic Surgical Technologies
Medtronic, Providence, Rhode Island, us, 02912
Employer Industry: Medical Device Manufacturing
Why consider this job opportunity
Salary up to $214,800.00 Eligible for the Medtronic Incentive Plan (MIP) Comprehensive benefits package including health, dental, vision insurance, and tuition assistance Opportunity for career advancement and growth within a leading global healthcare technology company Work remotely while managing multiple accounts across the region Commitment to employee well-being and a supportive work environment Job Responsibilities
Enable onboarding of customers and drive successful adoption of the Hugo RAS™ system Establish and utilize customer success business systems to monitor account performance and trends Advocate for customers to ensure they receive appropriate support and resolve any challenges Cultivate strong relationships with key hospital personnel to enhance the robotic surgery program Collaborate with cross-functional teams to integrate customer success into marketing and training initiatives Qualifications
Bachelor’s Degree in science, business, or other relevant disciplines 10+ years of experience in Clinical Sales, Marketing, Strategy, or Business Development in a regulated industry 7+ years of experience in the medical device industry interacting with Operating Room teams Expert knowledge of Microsoft Project and Microsoft Office tools Strong communication, analytical, and presentation skills Preferred Qualifications
Master’s Degree in Business Administration (MBA) Independent thinker with a commercial and operational perspective on complex situations Ability to solve highly complex problems across multiple business functions #MedicalDevice #CustomerSuccess #RemoteWork #CareerOpportunity #HealthcareTechnology We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Why consider this job opportunity
Salary up to $214,800.00 Eligible for the Medtronic Incentive Plan (MIP) Comprehensive benefits package including health, dental, vision insurance, and tuition assistance Opportunity for career advancement and growth within a leading global healthcare technology company Work remotely while managing multiple accounts across the region Commitment to employee well-being and a supportive work environment Job Responsibilities
Enable onboarding of customers and drive successful adoption of the Hugo RAS™ system Establish and utilize customer success business systems to monitor account performance and trends Advocate for customers to ensure they receive appropriate support and resolve any challenges Cultivate strong relationships with key hospital personnel to enhance the robotic surgery program Collaborate with cross-functional teams to integrate customer success into marketing and training initiatives Qualifications
Bachelor’s Degree in science, business, or other relevant disciplines 10+ years of experience in Clinical Sales, Marketing, Strategy, or Business Development in a regulated industry 7+ years of experience in the medical device industry interacting with Operating Room teams Expert knowledge of Microsoft Project and Microsoft Office tools Strong communication, analytical, and presentation skills Preferred Qualifications
Master’s Degree in Business Administration (MBA) Independent thinker with a commercial and operational perspective on complex situations Ability to solve highly complex problems across multiple business functions #MedicalDevice #CustomerSuccess #RemoteWork #CareerOpportunity #HealthcareTechnology We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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