Associa
Job Description
With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities.
We are seeking a highly skilled and experienced Senior Virtual Desktop Engineer to join our team. The ideal candidate will be responsible for working with the team to manage and support our Citrix virtual desktop infrastructure (VDI) to ensure optimal performance, security, and user experience.
Key Responsibilities
Provide solution and design recommendations on a multi-cluster enterprise Citrix deployment.
Manage and support an existing Citrix 2402 environment with over 3000 concurrent users running on VMWare ESXi, utilizing multi-user sessions in a server OS.
Implement and manage user access policies, ensuring appropriate permissions and security protocols are in place while utilizing least privileged access.
Provide escalation support related to end-user computing group’s operations, providing training and knowledgebase articles to level 1 and 2 as needed.
Collaborate with monitoring team to ensure visibility and performance optimization of virtual desktop environments, ensuring a seamless user experience.
Collaborate with security, database and network teams to ensure the security, availability and integrity of the VDI environment.
Maintain documentation of the VDI environment, including system configurations, processes, and troubleshooting guides.
Qualifications and Experience
10+ years in IT with at least 5 years of experience supporting VDI solutions
Ability to design, architect, and implement a Citrix or AVD environment from scratch.
Knowledge of redundancy and scalability methods and solutions.
Familiarity with thin-client management and configuration (e.g. Dell Wyse ThinOS and IGEL)
Familiarity with Azure administration and/or Azure Virtual Desktops.
Citrix NetScaler management and configuration (e.g. Load-balancing and Gateway).
Experience configuring and supporting FSLogix profile management in an on-premises and/or cloud environment.
Experience working in an agile environment utilizing a work management system for project tracking (e.g. JIRA, Asana, etc.).
Citrix WEM (Workspace Environment Manager) experience
Citrix Cloud Control Plane migration and management experience
PowerShell scripting and tooling experience
Azure Administration
Azure Virtual Desktop and Azure VDI hosting
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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We are seeking a highly skilled and experienced Senior Virtual Desktop Engineer to join our team. The ideal candidate will be responsible for working with the team to manage and support our Citrix virtual desktop infrastructure (VDI) to ensure optimal performance, security, and user experience.
Key Responsibilities
Provide solution and design recommendations on a multi-cluster enterprise Citrix deployment.
Manage and support an existing Citrix 2402 environment with over 3000 concurrent users running on VMWare ESXi, utilizing multi-user sessions in a server OS.
Implement and manage user access policies, ensuring appropriate permissions and security protocols are in place while utilizing least privileged access.
Provide escalation support related to end-user computing group’s operations, providing training and knowledgebase articles to level 1 and 2 as needed.
Collaborate with monitoring team to ensure visibility and performance optimization of virtual desktop environments, ensuring a seamless user experience.
Collaborate with security, database and network teams to ensure the security, availability and integrity of the VDI environment.
Maintain documentation of the VDI environment, including system configurations, processes, and troubleshooting guides.
Qualifications and Experience
10+ years in IT with at least 5 years of experience supporting VDI solutions
Ability to design, architect, and implement a Citrix or AVD environment from scratch.
Knowledge of redundancy and scalability methods and solutions.
Familiarity with thin-client management and configuration (e.g. Dell Wyse ThinOS and IGEL)
Familiarity with Azure administration and/or Azure Virtual Desktops.
Citrix NetScaler management and configuration (e.g. Load-balancing and Gateway).
Experience configuring and supporting FSLogix profile management in an on-premises and/or cloud environment.
Experience working in an agile environment utilizing a work management system for project tracking (e.g. JIRA, Asana, etc.).
Citrix WEM (Workspace Environment Manager) experience
Citrix Cloud Control Plane migration and management experience
PowerShell scripting and tooling experience
Azure Administration
Azure Virtual Desktop and Azure VDI hosting
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
#J-18808-Ljbffr