DHL Germany
Job Title:
Air Export Gateway Operations Specialist Job Location:
Miami, FL
Major Duties and Responsibilities
Ensure smooth and timely freight process flow
Ensure accurate and timely data entry into our operational system
Track and Trace Air Export MAWB Files and reporting
Ensure export information is communicated to overseas and customers
Interact with our (internal) customers in arranging their international shipments, meeting customer service standards.
Contribute to maintain good relationships with suppliers (Airline carriers, trucking companies and others involved).
Meet compliance at all times to regulations internal and external in accordance with government regulations.
Understand department process flow, and looking for best practices to improve operational efficiency and productivity
Meet KPI standards in accordance with the Company’s procedures
Overseas communications, timely responses to emails and requests (internal and external)
Escalation of problems to Management when necessary
Qualifications
Experience and Education Requirements
3+ years related Air Export experience
Understanding of air documentation process a plus.
Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
Pro‑active, strong organizational skills.
Good computer skills (Excel, Word).
IATA dangerous goods certification (preferred)
Ability to work independently
Punctual
Reporting lines
Gateway Operations Team Leader
Pay Range $21.32 - $28.43/hr. (Based on Experience)
Benefits (All Non‑Union Employees)
Compensation:
Competitive base salary plus role dependent performance‑based incentives.
401(k) Match:
$1‑for‑$1 match up to 4% quarterly + 2% annual base contribution.
Stock Purchase Plan:
Ability to purchase Deutsche Post AG shares at a discounted rate.
Medical:
Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
Vision:
Optional coverage for exams, frames, and contacts.
Dental:
Optional coverage for preventive, basic, and major services.
Paid Time Off:
7 major holidays, 8 floating holidays, and accrued vacation/sick days.
Why Join DHL Global Forwarding? At DHL Global Forwarding, we invest in our employees’ growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs , and empowering our team to develop skills and achieve long‑term success.
Be part of DHL Group, the world’s leading logistics provider, operating in 220+ countries . DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees
ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.
Equal Opportunity Employer DHL Global Forwarding is committed equal employment opportunities , evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
Work Authorization Applicants must be legally authorized to work in the United States.
Visa sponsorship is not available for this role.
#J-18808-Ljbffr
Air Export Gateway Operations Specialist Job Location:
Miami, FL
Major Duties and Responsibilities
Ensure smooth and timely freight process flow
Ensure accurate and timely data entry into our operational system
Track and Trace Air Export MAWB Files and reporting
Ensure export information is communicated to overseas and customers
Interact with our (internal) customers in arranging their international shipments, meeting customer service standards.
Contribute to maintain good relationships with suppliers (Airline carriers, trucking companies and others involved).
Meet compliance at all times to regulations internal and external in accordance with government regulations.
Understand department process flow, and looking for best practices to improve operational efficiency and productivity
Meet KPI standards in accordance with the Company’s procedures
Overseas communications, timely responses to emails and requests (internal and external)
Escalation of problems to Management when necessary
Qualifications
Experience and Education Requirements
3+ years related Air Export experience
Understanding of air documentation process a plus.
Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
Pro‑active, strong organizational skills.
Good computer skills (Excel, Word).
IATA dangerous goods certification (preferred)
Ability to work independently
Punctual
Reporting lines
Gateway Operations Team Leader
Pay Range $21.32 - $28.43/hr. (Based on Experience)
Benefits (All Non‑Union Employees)
Compensation:
Competitive base salary plus role dependent performance‑based incentives.
401(k) Match:
$1‑for‑$1 match up to 4% quarterly + 2% annual base contribution.
Stock Purchase Plan:
Ability to purchase Deutsche Post AG shares at a discounted rate.
Medical:
Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
Vision:
Optional coverage for exams, frames, and contacts.
Dental:
Optional coverage for preventive, basic, and major services.
Paid Time Off:
7 major holidays, 8 floating holidays, and accrued vacation/sick days.
Why Join DHL Global Forwarding? At DHL Global Forwarding, we invest in our employees’ growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs , and empowering our team to develop skills and achieve long‑term success.
Be part of DHL Group, the world’s leading logistics provider, operating in 220+ countries . DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees
ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.
Equal Opportunity Employer DHL Global Forwarding is committed equal employment opportunities , evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
Work Authorization Applicants must be legally authorized to work in the United States.
Visa sponsorship is not available for this role.
#J-18808-Ljbffr