Hustle Notice Biz
Overview
Location: Washington, DC Employment Type: Full-Time Salary Range: $18.50 - $27.50 Hourly (based on experience) Swipe Say EasyWe are seeking a dedicated and enthusiastic Customer Support Assistant to join our dynamic team. As a vital part of our organization, you will be responsible for providing top-notch support to our customers, helping them navigate our products and services with ease. Your role will involve direct interaction with clients, addressing queries, resolving issues, and ensuring a positive customer experience at every touchpoint. Responsibilities
Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Assist customers with product-related issues, providing clear and effective solutions. Document customer interactions and feedback in our CRM system accurately and promptly. Collaborate with team members to escalate complex issues and ensure resolution. Maintain a thorough knowledge of company products and services to provide informed support. Follow up with customers to ensure their issues have been resolved satisfactorily. Qualifications
High school diploma or equivalent; a degree in a relevant field is a plus. Proven experience in customer service or support roles is preferred. Excellent verbal and written communication skills across various channels. Strong problem-solving abilities and a customer-centric mindset. Ability to handle multiple tasks and prioritize effectively in a fast-paced environment. Familiarity with CRM software and Microsoft Office Suite is advantageous. Benefits
Comprehensive health insurance (medical, dental, and vision). 401(k) retirement plan with company match. Paid time off, including vacation, sick days, and holidays. Professional development and training opportunities. Employee wellness programs and resources. Flexible work environment with a focus on work-life balance. About Swipe Say Easy
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake. Apply Now
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Location: Washington, DC Employment Type: Full-Time Salary Range: $18.50 - $27.50 Hourly (based on experience) Swipe Say EasyWe are seeking a dedicated and enthusiastic Customer Support Assistant to join our dynamic team. As a vital part of our organization, you will be responsible for providing top-notch support to our customers, helping them navigate our products and services with ease. Your role will involve direct interaction with clients, addressing queries, resolving issues, and ensuring a positive customer experience at every touchpoint. Responsibilities
Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Assist customers with product-related issues, providing clear and effective solutions. Document customer interactions and feedback in our CRM system accurately and promptly. Collaborate with team members to escalate complex issues and ensure resolution. Maintain a thorough knowledge of company products and services to provide informed support. Follow up with customers to ensure their issues have been resolved satisfactorily. Qualifications
High school diploma or equivalent; a degree in a relevant field is a plus. Proven experience in customer service or support roles is preferred. Excellent verbal and written communication skills across various channels. Strong problem-solving abilities and a customer-centric mindset. Ability to handle multiple tasks and prioritize effectively in a fast-paced environment. Familiarity with CRM software and Microsoft Office Suite is advantageous. Benefits
Comprehensive health insurance (medical, dental, and vision). 401(k) retirement plan with company match. Paid time off, including vacation, sick days, and holidays. Professional development and training opportunities. Employee wellness programs and resources. Flexible work environment with a focus on work-life balance. About Swipe Say Easy
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake. Apply Now
#J-18808-Ljbffr